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I suppose what's needed is some sort of equivalent of a caution where the offfender's name is put on a list the first time they infringe rather than fining them.
That would only apply to people travelling with the wrong type of ticket rather than no ticket at all. It should also still be required to pay the difference.
The problem is that a system like that becomes a licence for visiting tourists to try to get away with it as they are unlikely to ever be done again.
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Thats like saying its alright for me to travel with a childs ticket and pay the difference of an adult one if I was caught.
There is no excuse, it was clearly stated you needed a student card to have this fare, Its is harsh but its needed and no exceptions should be made. If you have the wrong ticket you should be fined.
The person was hard done by but he didn't read what was required to have this fare.