Quote:
Originally Posted by James Howard
From the article on The Journal, it sounds very much as if the trouble was actually as a result of somebody intervening where something was being stolen - or at least where they thought something was being stolen. They appear to have received a broken nose for their trouble.
There is obviously a very serious passenger education (or trust) issue - several people took the trouble to ring the guards but nobody felt it worthwhile telling Irish Rail. Whether this was because they didn't know how or because they didn't feel that it was worth bothering is hard to know. But the fact is that people obviously don't feel that Irish Rail will look after their personal safety when an incident occurs on a train and that they are better off ringing the guards themselves.
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To be honest it does really show how much people totally choose not to make themselves aware of what to do in an emergency, despite notices being plastered all over the train.