From an outsider's perspective it is hard to see why it should take so long.
A few years ago, I used to travel to Germany every couple of weeks - mostly to the same city. One trip, I arrived after being away for 2 weeks and there was a 2 km stretch of tram line dug up. 2 weeks later, it was all back up and running again. I shudder to think what will happen in 20 or 30 years when it's time to renew the Luas rails.
There is no real reason why westbound buses couldn't use the tracks between the Point and Amiens Street. Eastbound is a bit trickier. But, aside from Connolly the bus stops on that stretch aren't more than a couple of hundred metres away from the tram so it isn't a major issue.
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