It's typical of CIE though. I remember "the good old days" in Cork when you'd have 4 identical red and white double decker clapped out busses at the station in parnell place and you had to guess which one went to Carriagaline etc due to the fact that Bus Eireann failed to see any need to put a sign up or use the roller-displays.
If you asked the driver does this bus go to Carrigaline you'd get a sarcastic response like you were a bit stupid and didn't know.
I've boarded a DART in the wrong direction twice in Pearse Station and had to get off at Tara Street and come back and I'm not a confused tourist, not hard of hearing, no difficulty seeing etc. The train was on the "wrong" platform and there was no info given until AFTER it departed and the doors were closed.
I also remember boarding a Galway train thinking it was going to Cork in Heuston!!! At the time, no signs, no displays, ticket checker clearly didn't look at my ticket. I only figured out it was the wrong train because I overheard a conversation between two ladies in the seat ahead of me who were mentioning going to some hairdresser in Eyre Square and clearly had Galwegian accents!!
It's utterly ridiculous. IE simply don't understand why anyone would want to know where any train goes. They assume that every passenger has access to a train radio, the signalling system and is fully aware of exactly how they operate their trains and the subtle differences between a south-bound and north-bound Dart.
The only way forward on this, since CIE are clearly incapable of sorting it out, is with the stick rather than the carrot approach. CIE should be fined for errors like this and should be open to regular random inspection / complaints proceedure.
It flies in the face of disability / equal access legislation. State funding, EU funding and tax payers money in general went into paying for these systems. The very least IE could do is turn the damn things on properly!
It's utterly unacceptable to get this kind of basic stuff wrong and it's very unfair on those who can't see/hear or or unfamiliar with the system.
There simply is no excuse.
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