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ACustomer · 04-09-2015, 21:13

Not everyone can use the journey planner at any time and a printed timetable is obviously useful thing. But only if it is up to date and accurate.

Irish Rail appear to have ceased publishing small leaflets for individual routes, or so I was informed at Heuston to-day. Instead I was offered quite a large booklet for all "Heuston side" routes which was free of charge. (I could have had a free Connolly one as well).

For an organisation which is supposed to be counting the pennies, this is all very strange. Furthermore, my free booklet was not up to date: recent changes to early Cork departures including the new express service were not given. Also the new Friday/Saturday1600 Waterford-Heuston was absent.

I think Irish Rail have a thing or two to learn about simple and effective marketing.

04-09-2015, 21:13	#1
ACustomer Really Regular Poster Join Date: Jan 2006 Posts: 767	Printed Timetables Not everyone can use the journey planner at any time and a printed timetable is obviously useful thing. But only if it is up to date and accurate. Irish Rail appear to have ceased publishing small leaflets for individual routes, or so I was informed at Heuston to-day. Instead I was offered quite a large booklet for all "Heuston side" routes which was free of charge. (I could have had a free Connolly one as well). For an organisation which is supposed to be counting the pennies, this is all very strange. Furthermore, my free booklet was not up to date: recent changes to early Cork departures including the new express service were not given. Also the new Friday/Saturday1600 Waterford-Heuston was absent. I think Irish Rail have a thing or two to learn about simple and effective marketing.