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That's exactly the sort of situation where the intercom with the driver (in the vestibule) should be used.
From the description it was anti-social behaviour and no one will get fined for reporting it via the intercom. To suggest that someone one get fined is daft.
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Yes intercom is fine but pulling the hammer in the coach isn't which is what I believe JH was referring to?
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My worry was that driver would have to come down to reset it hence delaying the train and making matters worse. In Edgeworthstown, the Garda station is unmanned outside office hours so I figured I would be best getting in touch with Longford and having them deal with it - Longford is less than 10 minutes from Edgeworthstown and has one of two properly functioning Garda stations in the county.
They didn't exactly refuse but when I tried to get off they didn't move out of the doorway they were sitting in. Discretion being the better part of valour, I decided to use another exit rather than risk getting assaulted. There was also another group of them at the other end of the car who would have seen me contacting the driver and the trolley was blocking me from going any further.
To get to the driver, I would have had to have walked up two cars and passed them and I think they had opened the door to have a smoke. As I knew the number was posted, I figured that was the better option. I did my civic duty and attempted to contact Irish Rail - I decided it was up to somebody else on the train to take it further after that didn't work.
I tried twitter as well but as yet, no response. They do really need to provide some sort of working number you can ring or text. It is not difficult to provide one number for the whole country. Either that or just tell people to ring 999. It is quite difficult to use the communications handle without putting yourself at risk
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Fair point, have had to climb over people unwilling to move but guess it just depends on the people your dealing with.