[Jamie2k9]

http://www.irishrail.ie/cat_news.jsp?i=4870&p=116&n=237

Iarnród Éireann would like to apologise to customers travelling with us today


09 July 2013

Iarnród Éireann would like to apologise to customers travelling with us today, Tuesday 9th July, on services into and out of Heuston station.

At 10:30 the Dublin to Cork train fatally struck a person on the track at Kildare. This resulted in delays of up to 150 minutes to all services into lunchtime whilst emergency services and Gardai were in attendance.



15:00 a track maintenance machine failed between Sallins and Newbridge blocking trains out of Heuston station. During this time a signal fault developed at Cherryville Junction at 15:40 causing further delays to trains into and out of Heuston station. Due to these two faults severe delays were experienced throughout the evening.



Passengers on services affected by the track machine and signal failure this evening are entitled to claim a refund under the Iarnród Éireann Passenger Charter as follows;
•One to two hours 50%
•Two hours or more 100%
•To apply for a refund fill out a refund application form, attach your ticket, post it to the address on the form



Iarnród Éireann apologise for any inconvenience caused.