When I met a senior Irish Rail manager during the week, he quite openly accepted that there were weaknesses in the communication to passengers and that the information provided could be improved, exactly as Colm has highlighted.
Its rather pointless to tell passengers that the line is expected to reopen shortly, hard fact is what is required not further confusion.
The DART by design allowed a PA to be made from the control office in Connolly to any selected DART train anywhere on the DART network, but curiously we understand Irish Rail disabled this feature some time ago. It would be illegal to operate a train with only a driver without this feature in the UK, so again serious questions of Irish Rail's safety and management.
|