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Unread 04-04-2012, 23:00   #13
Mark Gleeson
Technical Officer
 
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Join Date: Dec 2005
Location: Coach C, Seat 33
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So do it at 3am when there is no staffed call centre...?

Try buying something from Apple day of a product launch you can't even browse their online store for several hours.

Irish Rail do have a complete test duplicate system, any booking in the process has to be allowed complete before the switch is made, actual time to do the change is seconds.
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