Another woeful week for Sligo, Longford and Maynooth services although last night's 1805 Connolly to Longford was precisely on time for once at Edgeworthstown.
Can anybody answer this question with reference to Irish Rail's passenger charter?
Quote:
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We are committed to 90% of all our Intercity trains arriving at their final destination within 10 minutes of the published time.
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Quote:
Morning: targets for peak hours
Between 07.00am and 09.00 hours (7.00am and 9.00am), 90% of all Maynooth and Drogheda line Commuter trains arriving in Dublin city centre will arrive within 10 minutes of the published time.
Evening: targets for peak hours
Between 16.00 and 19.00 hours (4.00pm and 7.00pm), 90% of all Maynooth and Drogheda line Commuter trains leaving Dublin city centre will arrive at their final destination within 10 minutes of the published time.
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What does this mean in terms of what happens if they don't meet this figure over a monthly period? What would the best approach be towards making a formal complaint about the flagrant breach of these commitments over the last couple of months? Or would this just be a complete waste of time?