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Unread 22-08-2011, 08:42   #3
Mark Gleeson
Technical Officer
 
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Just to back up our press release

07/08/2011 13:45 Dublin Rosslare Seat reservations displays go blank at Tara Street
08/08/2011 17:55 Rosslare Dublin No Seat reservations shown - no automatic public address
09/08/2011 17:55 Rosslare Dublin No Seat reservations shown - no power sockets coach A - no air conditioning in coach A - no automatic public address
10/08/2011 17:55 Rosslare Dublin Seat reservations active but names not shown - no automatic public address
11/08/2011 17:55 Rosslare Dublin Seat reservations active but names not shown - no automatic public address
12/08/2011 17:55 Rosslare Dublin No Seat reservations shown - no automatic public address
18/08/2011 17:55 Rosslare Dublin No Seat reservations shown but IE website shows several seats booked on this train - no automatic public address - see photo above
19/08/2011 17:55 Rosslare Dublin No Seat reservations shown - no automatic public address
20/08/2011 13:30 Dublin Rosslare Seat reservations displays go blank at Tara Street
20/08/2011 18:30 Dublin Rosslare Seat reservations displays go blank at Tara Street - Power sockets coach A reset following request from RUI member onboard
21/08/2011 13:45 Dublin Rosslare No Seat reservations shown but IE website shows several seats booked on this train - no power sockets coach A
21/08/2011 14:20 Rosslare Dublin No Seat reservations shown but IE website shows several seats booked on this train - no power sockets coach A - no automatic public address
21/08/2011 18:30 Dublin Rosslare No Seat reservations shown but IE website shows several seats booked on this train - no power sockets coach A

So of the 13, we know at least 9 had real passenger reservations and of those 7 failed to work correctly, 2 worked partially. No train left Dublin with working reservations, no train arrived Dublin with working automatic public address

This is clearly not a random problem, its daily repeating nightmare

Last edited by Mark Gleeson : 22-08-2011 at 11:09.
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