Legally there is no obligation to offer any discounts at all.
The ticket machine is available 24-7, the office if staffed has limited hours. Assuming cash is found every station gets a ticket machine. A frequent complaint from early morning travelers was showing up to find the station locked up and no way to collect the booked ticket from the ticket machine or office, in many cases people paid for a full priced ticket as a result
The booking office issued ticket don't work the turnstiles either which is also a problem which cannot be resolved so collect from the machine is the only option which works
The ticket machine upgrade solved that and more than doubled the number of stations you could collect from overnight. There will be more stations with collection with time, several more in the next few months
Until reservations are available on the evening departures from Dublin, savings on the Sligo line will be hard to obtain
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