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Unread 01-06-2010, 12:52   #3
Thomas Ralph
IT Officer
 
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
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And it's a delay of 30 minutes, not 60, for a customer charter claim on the cross-border trains. After 60 minutes, cash compensation becomes payable on Enterprise, although the percentage is lower than the vouchers.
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