I informed staff at Dundalk that there was no heating on train at 6.10am to which the staff member replied 'it is on'. I asked if he could check because the train was freezing. At 6.30am (time of departure) an orange jacket appeared, turned the train off and turned it back on again - but still no heat. At 6.40am we were told to move to another train and finally departed at 6.45am. If the staff member had checked when I reported it we might have actually departed on time
