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RHanaway · 29-09-2009, 20:28

Just got the 9 o'clock bus from the front of Connolly. Asked a member of staff checking the tickets why there was no sign indicating that the bus was going from the front of the station, he barrelled by me pushing me aside. When I asked him for his staff number he told me it was 0000. He then told me that "don't think that because I'm wearing this uniform I won't take you outside" and "enjoy your bus journey home". Strangely enough there was no station master to complain to...... Is this customer service???

29-09-2009, 20:28	#1
RHanaway New to the board Join Date: Mar 2007 Posts: 13	Aggressive staff Just got the 9 o'clock bus from the front of Connolly. Asked a member of staff checking the tickets why there was no sign indicating that the bus was going from the front of the station, he barrelled by me pushing me aside. When I asked him for his staff number he told me it was 0000. He then told me that "don't think that because I'm wearing this uniform I won't take you outside" and "enjoy your bus journey home". Strangely enough there was no station master to complain to...... Is this customer service??? Last edited by RHanaway : 29-09-2009 at 20:37.