Quote:
Originally Posted by Mark Gleeson
By the letter of the law there is no need for that announcement, trust me when you hear it 10 times in less than 10 minutes you will get rather frustrated. There has been as long as I can remember a staffed barrier and Pearse, Tara, Connolly and Bray. No where does the pa say retain your ticket for inspection when leaving the station
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With all due respect, I think you're *still* missing the point. No-one is claiming they should play the announcement at every station forever more. This is a major change to the way customers are expected to behave so the announcement need only be played for the first few weeks following introduction of the automatic checks and only at that station.
This has nothing to do with the letter of the law, it's to do with treating customers with respect. I use Heuston periodically for IC trips and have never been asked for my ticket upon exit - maybe it's more common for suburban trains. Had I discarded my ticket on the train or platform and then been fined, I would be extremely annoyed.
As you said, they put posters up in the stations - they recognise people need to be told of the change but then fall short of doing it properly. On a disability level, people with restricted vision might not see or be able to read the posters but they could certainly hear the recorded announcement.