We all know the problem is with the system and not the ticket. It worked on Friday and yesterday morning. I have monthly ticket with add-on to city centre.
Ticket failed again this morning with "No Valid Route". One of the guys who was with the RPU before the barriers came in wouldn't let me through. Told me if machine says "No Valid Route" then it is not valid ticket.
If I want to complain to IR about this fiasco who should the complaint be addressed to and in what form. I don't want to complain about an individual member of staff because they all are saying I have to buy a new ticket but the whole implementation of the ticket machines.
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