I'd like to complain about this.
I got the 14:52 Mallow-Heuston. It was only by the grace of God I'd remembered to bring my ticket, normally bin it.
No announcement of barriers on the train at all, is what's annoying me. or the need to retain one's ticket, I mean up till now no-one's given a stuff, fair enough if they want to change it so why not make an announcement, I was on a single so hadn't started in Heuston so no need to keep the ticket, most of the time I'd toss it in the bin on exiting the train. Lucky I did to keep a bookmark this time.
IE - once again you display a well-honed sense of complete ignorance when it comes to customer service. I salute you, few companies keep this up as well and as terrible as you do.
Why do this for the MK4s anyway ? This is an IC run, with a checker onboard
|