This is part of the pr manipulation Irish Rail are playing to hide the chaos of May.
From day one in May 2006 the train hosts have been in hiding. I raised this with the manager in charge in late 2006. Latest report is they are no longer wearing their name badges. I'd be lucky to see the train host once on my way to/from Thurles.
Of course the only time I approached a train host for assistance I was told to take a hike.
It really depends which train host you get some are better than others. Of course it really helps if a senior manager is onboard trying to show the 'improved' service off to the press.
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