no organisation, no clue
On the 16th April, we were informed via an email to tax savers from Irish Rail that all trains were cancelled and to take a bus instead.
We went to Bus Aras and they would not honour our tickets so we forked out €13 on top of our annual train tickets. Needless to say the story changed not much later after 5pm. The trains were back on apparently. It took us close to 3 hours to get to Mullingar by bus and I was not a happy lady!!!
Why is it that IR don't give a flying *** about customers who pay to support their excessive wages.
After getting the Sligo service departing Mullignar at 7.26 every morning we are generally greeted by 8 orange jackets, staff standing around doing nothing, while they have no time ot convey customer messages or apologies or explanations.
It's beyond a joke.
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