It always seems to me that CIE is fixated on over-complex ticketing systems and "control points" for passengers.
This mess is completely typical of their checking, rechecking and making things complicated obsession.
i.e. endless ticket check for no logical reason and city busses with only one door in case anyone might 'sneek' in ...
Personally, I think it displays an old-school civil service administrative attitude and deeply held contempt for customers.
All of these processes should be streamlined for the benefit of the end user, not made excessively complicated.
I would like CIE to produce a cost benefit analysis of their ticketing system and make it public and available to the joint Oireachtas committee to whom they are responsible.
I'd like to see a similar cost/benefit analysis for the RPA's Luas ticketing system and then perhaps we could actually look at what CIE companies are up to...
Most of these fares are so small (relatively) that people will pay without any fuss and the % of evaders should be tiny.
I can understand checking tickets on long distance pricier services, but it needs only to be done once i.e. on board. Forcing people to queue for long periods of time on the platforms removes one of the key advantages of rail travel. You might as well fly!
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