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Mark Gleeson · 12-02-2008, 11:49

Firstly you need to ring the N&E office in Connolly 01 703 2601

State clearly the facts, clearly state the train you where on (7:58 Maynooth Bray), which coach either the actual number or the position as in 6th of 8

The train has a black box and CCTV so it is all caught but needs to be pulled by days end. Last time we had an incident like this outside Pearse with a 2700 set the train was pulled from service for investigation, train was in motion when it happened.

The blackbox will record the exact reason why the doors opened, the driver has to push two separate buttons together, so its either door released, or loss of interlock (technical fault)

Under the EU rules I'd call this a 19-2 incident, something potentially dangerous which could have resulted in loss of life, the RSC's equivlent in the UK has investigated door opening incidents. The rules are very simple, you never open the doors between stations unless you need to evacutate the train as a last resort

You should report this to the RSC if IE give you the run around, the CCTV will be very useful, if you email the rsc you can expect a reply within minutes confirming receipt

12-02-2008, 11:49	#4
Mark Gleeson Technical Officer Join Date: Dec 2005 Location: Coach C, Seat 33 Posts: 12,669	Firstly you need to ring the N&E office in Connolly 01 703 2601 State clearly the facts, clearly state the train you where on (7:58 Maynooth Bray), which coach either the actual number or the position as in 6th of 8 The train has a black box and CCTV so it is all caught but needs to be pulled by days end. Last time we had an incident like this outside Pearse with a 2700 set the train was pulled from service for investigation, train was in motion when it happened. The blackbox will record the exact reason why the doors opened, the driver has to push two separate buttons together, so its either door released, or loss of interlock (technical fault) Under the EU rules I'd call this a 19-2 incident, something potentially dangerous which could have resulted in loss of life, the RSC's equivlent in the UK has investigated door opening incidents. The rules are very simple, you never open the doors between stations unless you need to evacutate the train as a last resort You should report this to the RSC if IE give you the run around, the CCTV will be very useful, if you email the rsc you can expect a reply within minutes confirming receipt __________________ Unhappy with new timetable - let us know Last edited by Mark Gleeson : 12-02-2008 at 11:53.