Rail Users Ireland Forum - View Single Post - A damning indictment of Irish Rail's Intercity service.

packetswitch · 08-12-2007, 12:04

I dunno. I got the train to Cork on Thursday evening and at least 20 people ended up on the wrong side (i.e. through what looks like it should be the platform gate but is no longer used, cause of the Cork Queue Here sign (which is to the side of the platform). A number of them (from what I could see) opened the gate (some just tailgated!). The train staff chased them all off at the various stages of entry. So this problem is far from a once-off. In particular, the fact that the dot matrix sign above the expected entrance to platform 5 indicates that the Cork train goes from there is a problem. I understand the desire to have a separate queue (although I can't yet understand why we have to queue in the first place, I can get a train at most London terminals without this ridiculous thing of standing for 15 minutes in a queue to enter a platform), but the signs are at least confusing (in particular to non-everyday users) and that should be addressed.

08-12-2007, 12:04	#2
packetswitch Member Join Date: Oct 2006 Posts: 216	I dunno. I got the train to Cork on Thursday evening and at least 20 people ended up on the wrong side (i.e. through what looks like it should be the platform gate but is no longer used, cause of the Cork Queue Here sign (which is to the side of the platform). A number of them (from what I could see) opened the gate (some just tailgated!). The train staff chased them all off at the various stages of entry. So this problem is far from a once-off. In particular, the fact that the dot matrix sign above the expected entrance to platform 5 indicates that the Cork train goes from there is a problem. I understand the desire to have a separate queue (although I can't yet understand why we have to queue in the first place, I can get a train at most London terminals without this ridiculous thing of standing for 15 minutes in a queue to enter a platform), but the signs are at least confusing (in particular to non-everyday users) and that should be addressed.