Quote:
Originally Posted by Mark Gleeson
The ticket clerk is the problem,
While sitting on the train any mobility difficulty is likely to be hard to spot. The train hosts are very friendly and visible, just ask it makes matters so much easier, they can radio ahead for assistance
Car park dude is a outside contractor not IE
Ticket clerk deserves a serious earful then a p45
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Mark, you will recall my experiance with that checker in Cork in August. No-one in the station knew what they were doing and created a problem that didnt exist. A simple telephone call to the following stations would have helped. The ticket checker could have simply noted her situation and called the manager to ensure she was taken care of. It's called using your initiative. This person has none. This person will never get a P45 either becuase this person does things by the book.
The man who closed the gate on her in Heuston was also going by the book and will not be santioned which a a total disgrace he should be given the boot IMHO. As for car park dude complain the ICP about him.
Now, as for the train hosts. I'm sorry Mark, but a pair of crutches arent invisible. The train host should make themselves aware of any passengers who have any needs for ramps or piority seats. It is not good enough to simply say "Ask". It's not like they have a million things to do on the disgracefully long journey from Cork to Dublin.