The ticket machine in the booking office as Castleknock was out of order a couple of mornings last week. The guy behind the counter instructed people to use the single TVM. Obviously 1 TVM doesn't have the capacity to deal with the passenger numbers at Castleknock in the morning.
Train turns up, everyone leaves the queue and gets on train. Were they right to do this? What other option did they have?
What happens if you turn up at the other end to the new automated barriers with no ticket, and an unmaned ticket office?
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