I've decided in recent years to adopt a firm and somewhat ignorant (if slightly informed) approach to dealing with IE, it works
Got a upgrade to first for free for myself and 2 others by playing the system
Got delayed by an hour on a DART disembark at Pearse, no one at the gate to check tickets so I walk through I get 2 feet from the door before the ticket checker appears and demands I return with the ticket. Needless to say he never checks my ticket now I walk through no hassle.
I make no apologies for putting staff on the spot if they don't know something they should know, I'm out to expose the lazy shiftless staff. There are some really decent staff out there but they are not getting the recognition they deserve, key thing is those staff are very concerned at the bad show the public see
Note had my ticket checked on Luas this morning, 'thank you sir' its the small things, its a pleasure going to Cork the train managers are nice, friendly, there is a personal thing with names, Happy, Richard, John, Siobhan, Tracy and the rest of the team. It makes such a difference
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