17.05 Heuston-Ennis Friday 10 Nov
Booked a student single online (seat A37) arrived at Heuston about 4.45 so far so good. However a huge queue had formed for the train snaking all the way around the concourse, which didn't start moving until nearly 5, with the result that no tickets were actually checked at the platform (the checker just waved everyone through).
I saw the yellow jersey crowd on the concourse but no sign of them when I was on the platform or boarded the train. When I got on board no seat in carriage A was labelled and the checker was only concerned with the 1st class. A woman was about to occupy my seat but in fairness to her moved without any hassle when I told her it was reserved (the train was full, large no. standing). No effort by IE staff to guide people to their seat. Tickets were not checked at any stage on the trip.
Overall, pathetic implemetation of the reserved ticket concept. And to top it all had to change to an Arrow at Limerick despite the FO service being timetabled as direct to Ennis. Ennis station has been done up well though, new carpark and bus bays. Progress of a sort...
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