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-   -   Ticket reservation chaos. (http://www.railusers.ie/forum/showthread.php?t=13771)

ullathorne 07-09-2011 20:33

Ticket reservation chaos.
 
In the last month I've reserved three return tickets from Dublin to Galway. On not one occasion did they have my reservation allocated when i Boarded the train. The overhead display was always switched off and the position of my seat was only correct once, dispite selecting the seat online. On two occasions I had to remove passengers. :mad:

The heat in the coach is ridiculous and the nice purple ink that stains your hands from the ticket being inspected from the guard makes that €4 beer that little bit more sour. Apart from that it wasn't that bad........

dowlingm 08-09-2011 13:05

Write to Barry Kenny at Irish Rail. He thinks that never happens.

Mark Gleeson 09-09-2011 10:23

You can forget about reservations Dublin Rosslare full stop, they don't work

If you end up standing you are entitled to a full refund, its only when we all start to complain like mad will something actually change http://www.railusers.ie/passenger_is...s.php#standing


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