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-   -   Amending Reservation (http://www.railusers.ie/forum/showthread.php?t=14953)

Commuter101 22-10-2013 15:25

Amending Reservation
 
Hi, am hoping someone here can help me - so I can avoid having to contact IR !

I booked a return journey from Dublin to Cork this weekend and I've printed my ticket.
I now want to change my return journey, coming back on Sunday instead of Monday.
Can this be easily done? Can I just show up at Kent station on Sunday and use my ticket?
Or do I need to book and pay for Sunday's journey, foregoing Monday's?
Or can I go to a ticket booth & swap?

Many thanks :)

Mark Gleeson 22-10-2013 15:28

Not much you can do.

You can cancel the whole booking, and rebook again thats the only way currently.

Call the call centre number to see what can be done

If you wished to use a different train on the same day then its pay 10 euro at the booking office unless it was a full fare ticket anyway and which point its free

The new solves everything booking system out to tender will allow changes whenever it arrives

Commuter101 23-10-2013 08:38

Great, thanks for your reply Mark

Thomas Ralph 25-10-2013 09:13

The old booking would need to be refunded at a 20% fee and the whole shebang rebooked.


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