On train information and the lack thereof, post your experience

[Mark Gleeson]

One the the longest running Platform 11 issues is that of information while you are on the train. In basic terms this translates to


All trains have a sign in front and rear with the correct destination, could be a simple piece of card but the passenger doesn't care once it is clear where the train is going
All suburban services either the driver, guard or ticket checker will announce the next station unless an automated system is in place and working


So if you see a suburban or DART train,

With the wrong destination front or rear
With no destination displayed
A train fitted with an electronic display (inside or outside) which isn't working
The computer driven announcement tells you the wrong or out of date information such as the wrong station or doesn't announce the station.
You can't hear the announcement or the electronic display is full of funny characters
Where you can't find a full route map


Post it here, we need the date, time and the service operated, one of the coach numbers would be handy (but is not essential) as then we could prove that its not just one specifc train but a fleet wide problem.

Iarnrod Eireann have a simply shocking record in this area. Complaints with respect to once specifc incident yield little as Iarnrod Eireann use the "once off" excuse when we all know the problem is endemic. We need to build up a body of evidence. Its not just IE the Luas is known to be temperamental as well but to a much lesser extent

[Mark Gleeson]

Friday 16-Dec-2005

8:05 Greystones Howth
No electronic displays
No electronic announcements
No destination shown on rear coach *

Coaches 8604/03+8205/8405*

[Mark Gleeson]

Friday 16-Dec-2005

8:08 Malahide Dun Laoghaire
External electronic displays not working on rear 4 coaches
Wrong destination shown on rear coach (Out of Service)

[Mark Gleeson]

Friday 16-Dec-2005

17:25 Howth Bray
External electronic displays not working
Internal electronic displays not working
No electronic announcements

Coaches 8614/13/30/29

[Mark Gleeson]

Saturday 17-12-2005

15:44 Greystones Howth
No destination shown on rear coach *

Coaches 8604/03+8205/8405*

[Thomas J Stamp]

There's a classic post in IRN regarding new 2900's doing a visit to the Kildare line. In one of the posts it is mentioned that the destination on the front is.............Connolly. It went to Heuston as usual.

[Thomas J Stamp]

Yesterday's 1300 from Heuston to Cork was delayed due to a door failaing to close. The announcements kept us upto date and well informed that the mainteance crew were called and how they would only take ten mins to do the work. So, sometimes there are exceptions to the rule

[ThomasS]

the destination on the front is.............Connolly. It went to Heuston as usual.

That's pretty shocking. Aren't you glad these people do not work in air traffic control.:eek:

[Mark Gleeson]

Monday 19-12-2005

17:25 Howth Bray
Everything going fine until Sydney Parade
The next station is <blank> says the voice

Its a bug in version 7 (10-12-2005) of the software it has the same problem with Salthill and Monkstown

Coaches 8626/25/24/23

[Mark Gleeson]

Its amazing how crap IE are I mean a roller blind is easy to turn, if they can't mange that how on earth can we expect computer driven systems to work, Imagine what I'd see if I put my mintd to it, so

Monday 19-12-2005

17:50 Pearse Dundalk (29x20+21) Platform display was stating Maynooth as the next train at the time which reinforces the need for this to work
22:20 Pearse Dundalk (29x19)

External displays lit up for approx 3 seconds then died as usual

19:10 Bray Malahide
21:50 Bray Malahide

No destination in rear

22:05 Malahide Bray

Showing Malahide on rear coach

[Mark Gleeson]

Tuesday 20-12-2005

9:11 Howth Dún Laoghaire
This train is for <blank>

Oh dear oh dear seems like the latest attempt to fix the problem has made it worse, the previous software version was actually bullet proof apart from a issue with the irish translation

Coaches 8316/8116/8622/21 (its a persistent offender)

[Thomas J Stamp]

a few from their site..............

such a humble train service

A recent automated announcement at Blackrock Dart station:

"We regret to announce..... that... due to an accident... the... 12.09 service.... from Howth.... is... on time. Iarnród Éireann apologises for any inconvenience caused"

Overheard on Friday, 09th December 2005 - Blackrock Dart Station by James

and............

Iarnrod Eireann - Getting There!

I was on the train from Waterford to Dublin one Monday morning. The usual announcement came over the intercom ‘Iarnrod Eireann would like to advise passengers that this train will NOT be serving Kilkenny, this train will be stopping at Thomastown, KILKENNY, Carlow, Athy, Kildare and Dublin Heuston’. I looked at my brother somewhat confused at the contradiction! This was promptly followed by another announcement ‘Iarnrod Eireann would like to advise passengers that this train will NOT be serving Kildare, this train will be stopping at Thomastown, Kilkenny, Carlow, Athy, KILDARE and Dublin Heuston’, at this point some random passenger shouts out ‘ya muppet ya, will ya make up you’re f*cking mind’, cue laughter from all around the carriage!

There was then another announcement stating that ‘Tea, coffee, sandwiches and a selection of snacks are available from the snack car, which is situated towards the centre of the train’. Nice one, I thought, as we were situation towards the centre of the train. However, after walking through about what seemed like 10 carriages, I finally found the snack car at the REAR of the train! The passenger in front of me was trying to order some food and asked what sandwiches were available and was told ‘eh, we’ve no sandwiches available’, so he asked for a couple of packets of crisp and was told ‘eh, we’ve no crisps’. Getting slightly irate, the passenger said ‘ok so, I’ll have two cans of coke please’ only to be told ‘there’s no coke’. ‘So what the f*ck do you have, you said you had a selection of sandwiches and light snacks’, to which the reply was ‘ eh, we have tea and coffee that’s all, sure you know yourself, it’s a Monday morning and no one stocked up the train’! Classic, ‘Iarnord Eireann, Getting There’ but you might miss your stop or starve along the way!


Overheard on Friday, 30th September 2005 - On the train! by Nuls

and.............

No Control

On an Iarnrod Eireann train the following announcement was made on an almost painfully loud PA: "Will passengers please note, the crew have no control over the volume of the PA"

Overheard on Tuesday, 06th September 2005 - On the train from Limerick to Dublin by Tony


finally....


Irish Rail psychology

On the train from dublin to sligo. Shortly after departure when the conductor came to check the tickets I asked him how long the journey would take, having heard that it was one of the slowest lines in the country...

"Just over nine hours" was the reply. A bit taken aback I managed to splutter...

"NINE HOURS?!?" in a raised voice.

He came right back at me with...

"Well it's really 4 hours but it doesn't sound too bad now does it."

Overheard on Wednesday, 24th August 2005 - afternoon train Dublin to Sligo. by noel

[Thomas J Stamp]

Mystery Train

On the train from Galway to Dublin, the train stopped for no apparent reason just passed Athlone. After five minutes the driver came on the speaker and said we're just waiting for the 18.15 from Heuston to Galway to pass us. (There's only one track). Five minutes later he repeated this explanation. Five minutes later again he came back on the speaker and said "If the driver of the 18.15 train from Heuston to Galway is on this train can he please go to the guard's van". Cue very perplexed faces on all the passengers.

Overheard on Saturday, 26th March 2005 - On Galway to Dublin train by Eoghan

[Thomas J Stamp]

Bewildered guy on tannoy: "Iarnrod Eireann would like to apoligise for the late arrival of the 1930 service to Drogheda, this was due to..............(silence)"

Overheard on Monday, 07th March 2005 - Pearse Station by Paul

[Mark Gleeson]

Wednesday 21-12-2005

17:15 Bray Malahide
22:20 Pearse Dundalk
No external displays working

17:25 Bray Howth
19:09 Bray Malahide
21:50 Bray Malahide
No destination shown on rear

17:33 Bray Longford
Displayed Maynooth as destination front and rear

17:45 Bray Howth
Displayed Malahide as destination on rear

Its a farce beyond belief its roughyl every second train has something amiss

[markpb]

Surely there's some legal obligation for IE to at least have the internal displays and announcements working for disabled people? It would be a useful stick to beat them with.

[Mark Gleeson]

Surely there's some legal obligation for IE to at least have the internal displays and announcements working for disabled people? It would be a useful stick to beat them with.
No law yet, in fact no requirement on IE to even have the equipment fitted unless the train is EU funded which acccounts for very very few coaches

Its a media angle we are looking at

[MrX]

In Boston there's a law requiring ALL public transport vechicles to make announcements, including busses.

If there's no automatic system in place, the driver has to do it on a mic, or in some of the MBTA's oldest busses, by shouting down the bus at each stop.

The new busses all had GPS-based systems that announced each major junction and stop the bus passed. They also had external speakers which announced info about the bus at the stop!

The on-train systems were audio-only but comparable to the Luas and the DART when it's system works.

[Mark Gleeson]

Wednesday 28-12-2005

10:38 Malahide Greystones

No announcements, no electronic displays and no destination shown in front

14:57 Greystones Howth (E936)

Same train but different result, no destination in rear but the announcements and some of the displays where working but it kept telling me about a train with CCTV fitted which none of the six coaches in the train had fitted

And the heating wasn't on :(

8204/8404+8601/8602

[ThomasJ]

This evening 18.07 pearse-mullingar which departs from bray departed from pearse this evening as a result of the DART failure at Killiney. On the P.I.S. screen at pearse it was displaying mullingar but the platform announcement said Longford and the audio and visual on the train stated longford. The same thing happened at tara street. At connolly the automated announcement was made that it was going to longford then there was a manual announcement at the station to say it was going to mullingar and then driver announced that it was going to mullingar and that it would not serve longford. The display on the train was then changed to mullingar

[Mark Gleeson]

It was mean't to go to Mullingar, its Saturday it only goes to Mullingar, its quite clear in the timetable0

There has been ongoing issues since IE haven't updated the software on the 29000 fleet so the 17:33 ex Bray has strange destinations in front.

Driver in this case failed to follow the defined protocol to modify the on train information it specifically states what to do its printed on a notice on the bulkhead on the left cab wall.

Complete balls up here inexcusable it would have taken 5 seconds to confirm the details in the timetable, its inconceivable that even the most lazy staff should be able to handle this, its impossible to go wrong but this is IE they do the impossible

[ThomasJ]

Just to add one more in. On this afternoons 12.47 ex clonsilla to pearse the visual stated that it was going to pearse as did the audio but when it got to connolly it stated "The next station is Dublin Connolly, this is the final stop on this service" yet the visual stated pearse station. A few bewildered passengers asked "i thought this was going to pearse?" Anyway the train got into connolly platform 6 and then the announcement "the next station is tara street" and the train went on"

[ThomasJ]

It was mean't to go to Mullingar, its Saturday it only goes to Mullingar, its quite clear in the timetable0

There has been ongoing issues since IE haven't updated the software on the 29000 fleet so the 17:33 ex Bray has strange destinations in front.

Driver in this case failed to follow the defined protocol to modify the on train information it specifically states what to do its printed on a notice on the bulkhead on the left cab wall.

Complete balls up here inexcusable it would have taken 5 seconds to confirm the details in the timetable, its inconceivable that even the most lazy staff should be able to handle this, its impossible to go wrong but this is IE they do the impossible

Just wondering how come the platform audio announcement didn't follow the real time information? The audio announcement stated Longford. Do staff manually play this announcement?

[Mark Gleeson]

"The train approaching platform x" is automatic but staff can make announcements at local level they even have a radio mic for this. The automated stuff is generally spot on since its driven by the computer in the signalling system so it knows where everything is going, if it says you are going to Bray you are going to Bray

[ThomasJ]

Thanks for that he says with a glass of champaigne in his hand as he sits at home with a throat infection tonight! Happy 2006 and hopefully many more successes to come!

[Mark Gleeson]

Sunday 1-1-2006

19:10 Bray Howth
No destination on rear

19:45 Bray Howth
Wrong destination on rear showing Bray instead of Howth

[Mark Gleeson]

Tuesday 3-1-2006

17:25 Howth Bray
No PIS. no displays, no maps, no announcements
8622/21/24/23

17:15 Bray Howth
No external displays working and the wrong destination shown in rear, showing Bray instead of Howth.

17:45 Bray Howth
No destination shown in rear

[Kildare Commuter]

The 29000's on the Kildare trains currently don't have the destinations correct. Dublin Pearse (I wish) is the most regularly used.

Is this just a software upgrade? Also, should these not have been entered when these units came into service?

[Mark Gleeson]

Its a simple software change not even an upgrade its needs the timetable inputted for the Kildare line. IE have known about the use of 29000 on the Kildare line since late October so no excuses

We have a man with camera eager to catch this on the ground

Once again IE show they have no clue

[Mark Gleeson]

Wednesday 4-1-2006

10:38 Malahide Bray
Showing Malahide as the destination in rear coach (8602) instead of Bray

10:59 Bray Howth
No destination shown on rear coach (8405)

[Mark Gleeson]

Thursday 5-1-2006

8:05 Greystones Howth
No announcements made
Displays only worked after Booterstown
This train did not have CCTV but was happy to keep saying it did
No destination shown in rear

8602/01+8204/8404

[Mark Gleeson]

Thursday 5-6-2006

18:45 Bray Malahide
No PIS, No announcements, No map
Showing Bray as destination on rear coach instead of Malahide

21:48 Bray Malahide
Not showing destination on rear*
8608/7 + 8201/8401 *

22:30 Pearse Maynooth
External displays lit up for about 3 seconds and died
unit 29x08

21:59 Bray Howth
Showing Bray as destination on rear coach instead of Howth

Friday 6-6-2006

8:05 Greystones Howth
No PIS, No announcements

[MrX]

Northbound DART from Pearse around 6:30pm 5th January 2006.

Original 1980s DART. No announcements (as they're not installed) but the train had no maps on board. A number of tourists were asking where Clontarf Road was and how many stops it would be.

There was absolutely no sign of a map anywhere on the train.

Also, could IE perhaps light the station platform signs? They cannot be easily read from a train. Also, a bigger font could help too!

[Mark Hennessy]

06/01/2006

17:55 Maynooth - Pearse

No announcements on the train. 2800 class.

07/01/2006

17:07 Maynooth - Pearse

Train was ready to leave on time but was inexplicably held at the station.
10 mins later two clapped out loco's hauling loads of logs passed by our train.
We then proceeded slowly behind this log train and were twice delayed for long periods at the level crossing at Intel and the level crossing at Coolmine.
My 18 min trip to Coolmine took 40 mins.

No announcements on the train and no apologies for the delay either :mad:

[Mark Gleeson]

Monday 9-1-2006

8.05 Greystones Howth
Rear destination was showing Malahide work that one out, train seemed to be almost devoid of maps, I swear they are now collector items after Howth Junction got renamed

17:15 Bray Malahide
Showing Out of Service as the destination on rear

17:15 Howth Greystones
Displays working but the announcements only stated destination is Greystones no next station announcements. Half the maps in my coach where not working

19:16 Malahide Bray
Showing Malahide as the destination on rear instead of Bray

20:30 Bray Howth
Showing Bray as the destination on rear instead of Howth

[ThomasJ]

Points failure at Clonsilla this morning.

The 8:32am ex clonsilla to pearse departed at approx 9:15am the same time as the delayed 8:32am to maynooth. Packed train it was stuck at castleknock for a couple of minutes trying to close the doors. after constantly asking people to move back the driver announced there would be a door test. I don't think the driver knew that he said over the intercom f**cking hell as he was driving off.

got into connolly at 9.45am. to the annoucement "we'd like to passengers arriving at platform 6 for the delays caused this morning. this was due to a points failure at clonsilla". the announcements at clonsilla were good but apparently people were complaining on the train that there were no announcements at certain stations.

also noticed that there was no notice on this on the p.i.s at drumcondra or connolly, yet notices have been up to say that dart's were delayed by 10-15 minutes.

[MrX]

18:00 at Pearse heading to Bray
The system had stuck at Bayside.
Map was displaying bayside as the current stop .. howth junction as next stop.
Scrolling displays doing the same.

No audio announcements at all.

18:44 at Sydney Parade heading northbound.

Displays saying this train is for bray - stuck in Irish only.
A single announcement en route "This Train is for Bray"

Also, I have noticed a LOT of Luas trams at St. Stephen's Green are displaying "Not in Service" before they depart for Sandyford.

and... the outbound display at Beechwood seems to be out of order for well over a week.

[philip]

No LED displays AT ALL working on this train. None inside, none outside. Barely audible PA system in my car (29304). Don't know if the whole train had this problem. Very poor IE!

[Mark Gleeson]

Tuesday 10-1-2006

17:15 Bray Malahide
Showing 'Out of Service' on rear

17:45 Bray Howth
No destination on rear

17:25 Howth Bray
The now classic the next station in <silence> Sidney Parade is never announced

[MrX]

If it was an infrequent odd software hickup, you could laugh it off. This is beyond ridiculous. I would reckon that over 75% of the DARTs with PIS fitted have not had it working correctly.

Are IE techies not at least embarassed? I would be if I were responsible for such a fiasco of a system.

If the announcement system's providing misinformation the driver *should* notice and try and remedy the situation / stop the announcements and do them manually.

I think perhaps the best sollution would be to legally require an announcement at every stop. If the train's incapable of doing them - the driver will have to make them manually.

Also, the new platform signs are simply too small to see out of the windows of a train and they're positioned at the wrong height too.

I had to stick my head out the door of a DART recently to see where I was. I am from Dublin but had no clue where the train was. There were no announcements, no signs, no maps... it's like riding a ghost train... eery and quiet! If you were blind/had poor vision you'd be very lost!

[Mark Gleeson]

The Sidney Parade bug is really quite simple as IE changed the spelling from Sidney (correct) to Sydney (incorrect but consistent) the voice recordings don't have one for Sydney Parade. Version 8 (our numbers not IE) which appeared on Monday last also has the bug

The signs are at the right height there is a requirement that they can be viewed even if the platform is full of people, once you have seat you are fine

The maps is just plain strange, its so simple, you need 998 maps

We have received no response to earlier complaints from the suburban office and the matter will be referred to a higher level tomorrow in fact

[philip]

The signs are at the right height there is a requirement that they can be viewed even if the platform is full of people, once you have seat you are fine
If this is a legal requirement then Broombridge immediately springs to mind as a law breaker. Some of the other Maynooth line stations could be dodgy too.

[Mark Gleeson]

Wednesday 11-1-2006

16:08 Bray Howth
No maps, PIS or announcements
Also showing wrong destination on rear "Bray"

16:20 Bray Howth
No destination show on rear coach 8401

17:15 Bray Howth
Lead coach 8117 was devoid of maps
Rear was not showing a destination but Out of Service

[MrX]

You *ALWAYS* see a very large number of signs go past your window in any below / above ground station in London.

Why can't IE do this too ?

It's not rocket science.. you put up a larger number of bigger signs that are actually ledgable without binoculars!

Also, why can't they be backlit / front lit?!

[Mark Gleeson]

Thursday 12-1-2006

17:50 Pearse Drogheda
No external side displays working

17:15 Bray Malahide
No external electronic displays working
Rear coach showing Out of Service as the destination (same train 4 days in a row now with OOS on the back but different coaches)

8613/14/15/16 today

17:25 Bray Howth
Rear coach showing "Bray"

17:45 Bray Howth
No destination shown on rear coach

[MrX]

DART at aprox 17:50 @ Pearse heading towards Bray.

No voice announcements except "This train is for Bray" at seemingly random intervals.
LED maps working perfectly. this is the first time I've seen one work!
Scrolling display was also correct and accurate.

[Mark Gleeson]

Well if that was the 17:54 Pearse to Bray which showed up late I was onboard

Thats normal behaviour if the train is led by the older LHB units, the maps work and the displays but it won't state the station name. The driver can't shut the system down if it goes wrong from the lead cab

[MrX]

ah that makes sense now.

Seems a pity that they can't just hook it up to the PA on the LHB units.

[Mark Gleeson]

ah that makes sense now.
Seems a pity that they can't just hook it up to the PA on the LHB units.
I was in the front coach and the PA works its worked for ages is there if a fitted unit at the back, its surprising in many ways that it does

The entire fleet will be fitted by end 2006, currently more than half of the available fleet is fully equipped

[Mark Gleeson]

Friday 13-1-2006

8.05 Greystones Howth
No PIS or announcements, no printed maps either in coach 8602

17:25 Howth Bray
No destination show on front coach 8405

17:15 Brau Malahide
Showing Bray as destination on rear

17:50 Pearse Dundalk
No external displays working
29x15/05

17:45 Bray Howth
No destination show on rear coach

[MrX]

Who makes this/these announcement/PIS systems?
Is it one system across the entire fleet or do we have a Mitusi system, a CAF system and an Alstom system?

Also, in Barcelona I noticed a system similar to some of the DARTs that announced in a very polished voice in Spanish and Catalan "Chime" (next station) "proxima estación" (female) followed by a gruff male voice with the station name. It was comical!

The other funny bit is the Spanish vs Catalan bilingual signage. Sometimes the only difference is one accent or a single letter changes.

[Mark Gleeson]

Who makes this/these announcement/PIS systems?
Is it one system across the entire fleet or do we have a Mitusi system, a CAF system and an Alstom system?
The DART and 2800 series units share the same kit, the 29000 is different and is more tightly intergrated with the on train computer

[Mark Gleeson]

Monday 16-1-2006

8:05 Greystones Howth
All was well till Sidney Parade
Next Station <silence>

All the Air Con units suffer from this bug

17:15 Bray Malahide
Showing Bray as the destination on rear (6 days running now)

17:25 Howth Bray
Map display system gave up at Pearse as did the electronic display
Strangely the announcements kept working apart from Sidney Parade
The now classsic Next Station <silence>
Also showing Howth as the destination on rear

19:05 Howth Greystones
Announcements and displays not working
8401/8201/8608/8607

21:48 Bray Malahide
Rear coach showing Bray as destination

22:10 Greystones Malahide
Rear coach showing Greystones as destination

22:20 Howth Bray
No destination shown in front
Announcements and displays working but displays showing only destination no next station
No maps in coach 8401
8401/8201/8608/8607

22:30 Pearse Maynooth
External displays switched on for about 2 seconds and died
29x18+21

[philip]

On the 09.55 Clonsilla-Pearse this morning the PIS all worked spiffingly until we departed from Broombridge. Upon departing there the audible PIS went silent and the LED displays just kept scrolling "8" and then "06", repeating continuously. The system snapped out of it's malaise when the "The next station is Drumcondra" announcement bellowed and all returned to correct operation (I was going to write 'normal' but normal for IE is not 'correctly operational'). Car no. was 29108.

Other balls ups I spotted today;
11.13 DART Tara-Bray, car 8633 (and whatever it was coupled to) had no side displays at all functioning.

10.23 Connolly-Pearse (don't know origin), car 29412 and the rest of the train had no side displays in order.

I actually only saw 1 train with everthing correct on it today.

[MrX]

Do all DMUs have some sort of PIS system fitted?
Does it operate on non-Dublin commuter services? E.g. Cobh-Cork-Mallow.

[Mark Gleeson]

Currently PIS systems are available on these routes

Longford-Maynooth-Connolly-Bray
Dundalk-Drogheda-Connolly-Bray
Malahide/Howth-Bray/Greystones

Bray Rosslare appears available if service is operated by a 29000 as of Dec 06. Dublin Sligo is still unknown. Kildare Heuston is not available

On train displays and announcements available only on 29000 series units despite 2800 series being fitted also.

No PIS fitted units are allocated commuter to services beyond the Pale

[MrX]

It'd be reasonable to expect this system to be available on IE coaches regardless of wheather beyond the Pale or not.

Are the 2600s and 2700s being retrofitted with the system at some stage?

[Mark Gleeson]

17:15 Bray Malahide
Rear coach (8322) showing Howth as destination

17:25 Bray Howth
Rear coach showing no destination (8404)

17:25 Howth Bray
Rear coach showing Howth as destination
External displays not working
Announcements working but the classic Next Station <silence> for Sidney Parade

[Mark Gleeson]

8:05 Greystones Howth
All working until Sidney Parade where we where treated to the classic Next station <silence> (8633)

17:15 Bray Malahide
Rear coach showing Howth as destination

17:45 Bray Howth
Rear coach showing Out of Service

17:25 Howth Bray
All working until Sidney Parade where we where treated to the classic Next station <silence> (8636)

[Mark Gleeson]

8:05 Greystones Howth
All working until Sidney Parade where we where treated to the classic Next station <silence> (8633)

[MrX]

No announcements, no LED displays, no maps.

[Mark Gleeson]

Was on the same train the 17:25 Howth Bray due Pearse 17:54 in coach 8616 up at the front

No PA, no PIS, No Maps
8616/15/14/13

[Mark Gleeson]

After a little research by Thomas and myself we can now confirm that

Sidney Parade
Salthill and Monkstown
Dun Loaghaire
Sandycove and Glasthule


All suffer from the Next Station <silence> bug, this bug is present on 40 DART coaches No's 8621-8640/8521-8540, the maps and displays work fine (ok so they blank for 30 seconds occasionally) Our working assumption is that the spelling/abbreviations of the stations where changed leading to a database/filesystem problem of no matching audio clip

We only have confirmed Pearse Sandycove so we assume others are effected also and a field trip will be required to get the full list

BTW if IE are reading this rename the audio files......

[Mark Gleeson]

17:15 Bray Malahide
Showing Bray as the destination on rear
External displays shutdown when the train stopped in Pearse

17:45 Bray Howth
No destinaiton shown on rear

[Mark Gleeson]

15:30 Greystones Malahide
Showing Howth as destination on rear
And yes the driver had a copy of the timetable sitting on desk, no excuse

14:45 Howth Greystones
Showing Howth as destination on rear

15:05 Howth Bray
No destination shown in front

[Mark Gleeson]

9:45 Bray Howth
Maps and on train displays stuck at Shankill

10:13 Pearse Maynooth
No external side displays

11:59 Bray Howth
Failed to annouce Sidney Parade

17:15 Bray Malahide
Howth shown as destination on rear coach

17:25 Howth Bray
No destination shown on front
No announcements, no displays

[Mark Gleeson]

8:05 Greystones Bray
Showing Malahide as destination on rear

17:15 Bray Malahide
Rear coach display unlit

17:25 Howth Bray
All working until Sidney Parade where we where treated to the classic Next station <silence>
Also showing Howth as destination on rear coach

[Mark Gleeson]

7:57 Maynooth Bray
Side displays not working

17:25 Howth Bray
No PIS, No maps and no announcements, no external side displays

[Mark Gleeson]

12:45 Bray Howth
train was showing Bray as destination on the front coach (through some miracle it had Howth on the back) whats going on here?

22:55 Howth Bray
No pis, no announcements, no destination shown on front coach (8405)

22:48 Bray Malahide
Showing out of service as the destination on rear coach

[Mark Gleeson]

8:05 Greystones Howth
No announcements but PIS display working correctly
No maps in coach 8602 and the PIS display at the inner end doesn't work

17:15 Bray Malahide
Rear coach display unlit

17:25 Howth Bray
Showing Greystones as destination on front coach

[GavinG]

This is an absolute Joke. Its clear IE cant get this right. No wonder people have no confidence in the system. Imagine a poor tourist trying to use the Dart/Suburban. IEs inaction on this issue makes it clear they dont give a crap. This is what drives me mental. Do we know if there is any work going on behind the scenes to fix this display problem once and for all ? I have the sinking feeling there is NOONE in IE who has taken on the responsibility of getting each and every trains software fixed and standardised and WORKING. :mad: God Almighty !

[Mark Gleeson]

19:45 Bray Howth
No PIS, no announcements, no maps
Showing Bray as destination on rear

[ThomasJ]

This mornings 09:21 pearse-Bray DART. The audio and visual both stated that this train was running non-stop between Dun Laoghaire and Bray despite the fact that the timetable and PIS said otherwise.

[Mark Gleeson]

8:05 Greystones Howth
PIS and PA not working, display lit up for about 30 seconds near Sandymount that was it

17:15 Bray Malahide
No destination shown on rear

17:50 Pearse Dundalk
Side displays lit up for about 2 seconds and then switched off again

[Mark Gleeson]

13:05 Greystones Howth
Rear coach (8404) not showing a destination

17:15 Bray Malahide
Showing Bray on the rear display

17:25 Howth Bray
PiS stuck on Sutton, maps also stuck on sutton

[Colm Donoghue]

6:35 dundalk -> bray
no display working, driver called the stops out though.

[Mark Gleeson]

16:15 Bray Howth
Rear coach showing Bray as destination (8314)

16:25 Howth Greystones
No destination shown on front coach (8401)
No displays working in front coach
PA working but volume to low
PA repeatedly announced CCTV present when its not fitted

17:55 Maynooth Rosslare
Showing Maynooth as the destination on the rear coach

17:43 Howth Greystones
Rear coach (8125) showing Bray as destination

[Kildare Commuter]

The 0645 Kildare to Heuston had the correct destination board (29120-29220-29320-29420) but no internal PIS/Stops called

[Mark Gleeson]

Damn we have been waiting with a camera to catch one with a stupid destination on the Kildare line

Still no PIS is in breech of the adopted accessibilty guidlines in fact its in breech of almost the entire section 13

[ThomasJ]

Yeah I noticed that myself was on the 19:45 Heuston-Carlow this evening and the front displays were displaying. The second set which arrived when we got to hazelhatch was not displaying anything atall

(This might be slightly off topic but when i was leaving I saw a MK4 set parked at platform 8 I think, looking very well, side displays brightly displaying, that orange vision is quite a blinding colour. didn't see what the display said though!)

[Mark Gleeson]

18:45 Heuston Newbridge
And we got well blank, no PIS no auto announcements. Its a really bad show from IE, there was a manual PA and it was a bit hard to hear

But to the credit of the driver or ticket checker we where told that the train was to pull into the main Cork platform instead of the turnback, no idea why but I've never seen a train empty so fast ever

We where told we where late while waiting due to classic late arrival they could have told us why since they clearly

And yes I saw the CDE set today and the displays read Cork

[ssi_interlocking]

I've heard that for the Customer Information Displays on the platforms to work on they must be connected to the Main Signalling Control Computer in Connolly. Currently Greystones, Drogheda, Dundalk and the Maynooth Line are not connected to this main signalling computer in Connolly CTC and are instead controlled locally.
I've also heard that due to manning levels and technical issues in CTC Connolly, the displays at these locations will probably not be connected to the main computer and thence the Info Displays until the Suburban re-signalling is completed (DASH Phase 2). So it will be at least a couple of more years before these displays will work properly.

[Mark Gleeson]

17:15 Bray Malahide
Rear coach not displaying destination (8319)

17:25 Bray Howth
Not a information issue per say but the vandals had smashed a window on the 5th coach (8137 me thinks) All cordoned off and train remained in service

17:25 Howth Bray
PIS system working maps and internal display) but unable to make Next Station X pa. Side displays also not working (8638)

[Mark Gleeson]

7:57 Maynooth Bray
Showing Drogheda as destination
No PIS inside or outside
29x27 + 29x11

[Kildare Commuter]

I've attached the picture from this morning's (07 Feb 2006) 0645 Kildare to Heuston. Due to the limitations of my camera phone and the size restrictions, you may not believe it but it is Kildare!!!!

[Mark Gleeson]

:D

[submarine]

30th January,2006

Gorey - Maynooth 15.15 ex Greystones. 2801/02/09/10/11/12 - No internal PIS working. Good train crew announcements. Greystones station boards not working.

[Mark Gleeson]

8:05 Greystones Howth
No displays working in coaches 8204, 8601 and 8501
Train insisted on having CCTV fitted when none is
The PA kept saying the train ran non stop from Connolly to Howth Junction when it doesn't

17:50 Pearse Drogheda
External PIS switched on then dies about 2 seconds later
29x12/13

17:25 Howth Bray
While the internal displays and maps where working fine the destination station announcement was made twice and the next staiton PA sometime happened sometimes not. Of course the classic next station <blank> for Sydney Parade
8635/36/24/23

17:40 Bray Malahide
Showing Bray on rear as destination

19:04 Bray Howth
No destination shown rear coach 8404

19:09 Bray Malahide
Oh dear this train got very confused and announced
Glasthule and Sandycove for Blackrock
Dun Loaghaire for Booterstown
etc

18:55 Malahide Bray
19:16 Malahide Bray
Both trains where showing Malahide as the destination on the rear coach

22:30 Pearse Maynooth
External information panels switched on for about 2 seconds and died yet again
29x15

21:59 Bray Howth
No destination shown on rear coach

[Mark Gleeson]

18:45 Hesuton Newbridge
No destination or side information panels no on train display and no auto announcements

Hang on

All 29000 operated services from December 12th between Kildare and Heuston (bar one) have not shown the correct destinationor any destination at all. No side information panels no on train display and no auto announcements have every occured

muppets, I even told the manager in charge this was going to happen but do IE care ?

[Mark Gleeson]

17:15 Bray Malahide
Rear 4 coaches hadn't go side displays working

17:25 Howth Bray
Showing Howth as destination
PIS system on the blink, destination Bray working but next station pa not made. External displays not working either
8638/37/15/16

17:40 Bray Malahide
PIS and maps stuck displaying Shankill

17:50 Pearse Dundalk
No side or rear destination displays

[Mark Gleeson]

14:16 Howth Greystones
Showing Howth as destination on rear

16:25 Howth Bray
Unit 8638/37 not announcing the next station but no problem announcing This train is for Greystones

16:15 Bray Malahide
Showing Bray as destination on rear (8606)

[Mark Gleeson]

17:50 Pearse Dundalk
External PIS system switched on then died about 2 seconds later
Units 29x05/08

17:15 Bray Malahide
Showing Bray as destination on rear coach (8606)

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray

19:05 Howth Greystones
Showing Howth as destination on rear coach

21:48 Bray Malahide
Showing Bray as destination on rear coach (8332)

22:22 Pearse Dundalk
External information panels switched on for about 2 seconds and died yet again
29x09+28

22:30 Pearse Maynooth
External information panels did not switch on

[Mark Gleeson]

14:12 Goery Maynooth
No PIS working
Showing Rosslare as destaintion on front and no destination on rear

15:10 Howth Bray
Side panels on rear 4 coaches not working

15:16 Howth Bray
Showing Howth as destination on rear coach

17:25 Howth Bray
PIS system fails to announce next station, but has no trouble with stating, this train is for Bray, coach 8638 again

[Mark Gleeson]

11:35 Connolly Gorey
Showing "Arklow" as destination front and rear

11:02 Howth Bray
Showing Howth as destination on rear coach (8612)

17:25 Howth Bray
PIS system displays not working in lead coach 8626
The usual Next Station <silence> for Sydney Parade

[Kildare Commuter]

The full PIS was operating on the 0645 Kildare-Heuston this morning, didn't even get mixed up! (29107-29407)

[Mark Gleeson]

Its taken 3 and a half months to just a get a test train in service

This issue was brought to the attention of the manager in charge in October, the fact that the PIS system was flakey and would almost certainly not work

This was followed a by a letter in December and now in February we are told there is a trial version of updated software on test. I cannot understand why IE didn't bother to record the audio clips for every single station in one go, its just a case of loading the train computer with the timetable, it should work for every route from day one without question, its a small network

Unacceptable, in fact this would be illegal in the UK..... But it does show that armed with details we can get a result of sort

[Mark Gleeson]

17:25 Howth Bray
PIS system not announcing the next station
External displays not working

[Mark Gleeson]

17:25 Bray Malahide
Showing Bray as the destination on the rear coach (8626)

[Mark Gleeson]

10:15 Howth Bray
Showing Howth as destination on rear coach

10:38 Malahide Greystones
No external PIS working (8637/38)

10:30 Bray Howth
Showing Bray as destination on rear coach

10:45 Howth Bray
Showing Howth as destination on rear coach (8615)

19:42 Bray Howth
Showing Bray as destination on rear coach

19:25 Howth Bray
PIS system not announcing the next station
External displays not working

[Donal Quinn]

~1300 connolly to bray (terminated there)
PIS got stuck at glenageary - electronic sign said every station from then on was glenageary...
announcments became "the next station is _____"

quite funny - even the kids on the train worked out that dalkey is not glenageary - maybe they should run it

17:50 greystones - howth? no announcements and the LED map display stayed fully lit

[TomB]

18:15 (approx) Tara St. southbound DART to Bray yesterday (3-3-06)

Display showing: "This is a southbound train to Out of service" the whole way.

Well, credit where credit is due, at least they got the direction right :D

[Mark Gleeson]

Last night was great fun.

After 30 minute wait a train to Greystones showed up, after 25 minutes of "1 Bray Delay" on the display board in Pearse

On board the maps showed a northbound train to Howth about to leave Clontarf Rd. It was next station Killester, destination Howth but the PA called the right stations on the way to Greystones apart of course from Sydney Parade

Throughout all the choas yestered I saw not one train showing a correct northbound destination, yes the roller blind has Harmonstown and Kilester on it but not one single train I saw was set correctly though I have seen it in the past

[Kingdom]

Not sure if this is the right section of the forum, but i was on the 07.15 service from Port to Heuston this morning with my wife. It was ridiculously cold even taking into account the weather. Its not the first time this has happened. I'm sick of it. I pay enough bloody money for a sh!te service, without having to bring a flippin hot water bottle with me to work. Surely that breaks health regulations?

Does anybody know who I should venting my spleen at? I have submitted polite observations online before with no response. Anybody, please, help?

[Mark Gleeson]

One
IE will not respond to any complaint unless it is made in writing

Two
Not much point in writting as IE don't write back, we know this. IE will claim they do but experience says otherwise and we can produce a heap of people.

Port Laois is classified as intercity so its Customer Services Intercity, Iarnrod Eireann, Connolly Station, Dublin 1, If that fails Mr Steve Murphy, Manager South and West, Iarnrod Eireann, Heuston Station, Dublin 8

Read this, refunds can be had http://www.platform11.org/passenger_info/refunds.php#their_fault

The key here is specifics be clear that it was the 7:15 Port Laois Heuston on 3-3-2006. The heating in coach xxxx was broke. IE are notorious for avoiding the truth and side-stepping the issue. Sadly they tend not to write back when they have to put there hands up

The letter will always be accompained by a useless self publicising last paragraph claiming how great IE are investing in the network, no shortage of cash its a shortage of will in IE to actually make changes for the better

This morning was the coldest on record in 10 years and I'm told the air-conditioning systems on certain coaches can't hack it below -5C, if they where better looked after they would

Health regulations is an interesting point but heating is not a critical element of the system

Over the last few months Platform 11 has embarked on a process of assisting the setup of local rail users groups such as Kildare and Newbridge. Further groups on the Kildare line at the Dublin end are also about to emerge as well. Port Laois is the missing element currently

Iarnrod Eireann have gone all strange making extreme attempts to be friendly as they fear a backlash if the groups get well organised. Needless to say all involved saw this for what it was ass coverage. Orgainisation is the key to getting a result

http://www.platform11.org/local_groups/

[Kingdom]

Thanks MArk,
I'll take your comment on board.

[Thomas J Stamp]

Sat eving, Connolly station, around 1815-20. The train to Drougheda is diue into platform 7, acording to the dot matrix'y thingy. Everyone standing there... announcement on the pa "Next train arriving is the (whatever time) to Drougheda, now arriving on platform 6" everyone moves over to six.

The train pulls into seven.

Everyone rushes back.

Good stuff!! :D

[Thomas J Stamp]

this is interesting...

nothing since Saturday???

Things must be improving!!

[Mark Gleeson]

not been doing much traveling

Well
Tuesday 7th
8:50 Howth Bray
Next Station <silence> for Sydney Parade, Salthill, Dun Loaghaire and Glasthule

Destination blinds on the DART fleet have been more or less fixed

[James Shields]

An off thing I've noticed on some Northern line trains. When travelling southbound between Gormanston and Balbriggan, a lonely "6" scrolls across the display, followed by a few foreign language characters. This only seems to happen on some trains that stop in Gormanston.

[James Shields]

Sunday 12th March, 13:20 Bray-Howth
Alstrom DART car. Internal display showed correct destination and stops, but automatic announcements said "this train is for (silence), the next station is (silence)".

[colmoc]

No automatic display
No automatic announcement

[Mark Gleeson]

7:57 Maynooth Bray
8 car 2900
No internal or external displays working]

17:15 Howth Bray (normally Greystones)
Showing Howth as destination on rear

17:25 Howth Bray
8634/33/22/21
Usual next station blank for Sydney Parade otherwise working

[Mark Gleeson]

17:25 Howth Bray
8634/33/xx/xx
Usual next station blank for Sydney Parade otherwise working
Can't be sure but I'm almost certain it was showing Howth as destination

[James Shields]

17:50 Pearse - Dundalk

Had "?" scrolling across the internal display between Pearse and Tara St. Otherwise everything worked apart from an odd absence of spaces between words.

[Thomas J Stamp]

"?????????????"

LOL!!!!

Maybe the computer was trying to tell us something!!!

[Mark Gleeson]

17:25 Howth Bray
8636/35/30/29
Usual next station blank for Sydney Parade otherwise working PA
Internal displays in the lead coach where not working but the maps where

[Red Alert]

A few LUAS announcements seem to have been re-recorded on Line B / Green:


Dundrum's 'as gaeilge' pronounciation is now a tiny bit better. Bus transfer is only advised for Ballinteer, Enniskerry
Milltown now has the 'as gaeilge' station name (badly)
Airport Express is no longer mentioned after Harcourt. It now says change for airport and rail transfers.


I really wish they would do something about the quality on the announements in general - the person who records them does not have a clear voice and the irish pronounciations are very dodgy.

[sean]

I'm not sure what you find wrong with the announcements on the Luas, the robo-chick announcements to me always seem very clear and unambiguous.

And as for the Gaeilge pronunciations, honestly, who cares?

[Thomas J Stamp]

And as for the Gaeilge pronunciations, honestly, who cares?[/QUOTE]

Oh God no Sean, dont say that!!!

I've seen fatwahs launched on that issue before!!!

[Colm Donoghue]

On St. Patricks day there were announcements for "the next station is Tara st" as we passed throught the closed station and stopped in Pearse....
Imagine the nearest station to the city centre closed on a day that there'd be peoiple trying to get into and out of the city centre......

[Mark Gleeson]

There are clear instructions on how to delete a stop when required

[Mark Gleeson]

8:05 Greystones Howth
No maps in front coach 8602
No displays working
PA working but volume inconsistent
Train does not have CCTV despite PA insisting it does
No destination shown on rear coach

[Mark Gleeson]

8:05 Greystones Howth
No maps in front coach 8109

7:18 Drogheda Bray
Showing Drogheda as destination on all coaches

17:15 Bray Malahide
8614/13/15/16
No external displays
No maps

17:25 Howth Bray
8636/35/30/29
Usual silence when the time came to say Sydney Parade

[Colm Donoghue]

I just remembered about one of my trips on the dart on la le Phadraig, there were no maps and no announcements of stops and no working display in the carriage I was in.

[Mark Gleeson]

7:18 Drogheda Bray
Showing Drogheda as desintation yet again

8:05 Greystones Bray
Coach 8127 has only one map instead of 8

17:15 Bray Malahide
8621/22/33/34
Showing Bray as destination on rear coach

17:25 Howth Bray
8636/35/30/29
Usual silence when the time came to say Sydney Parade

[Mark Gleeson]

7:18 Drogheda Bray
Showing Out of Services as destination (third day in a row its been wrong)

8:05 Greystones Bray
Coach 8127 has only one map instead of 8

[Mark Gleeson]

7:18 Drogheda Bray
Showing Ballina as destination on front and nothing on rear

8:05 Greystones Bray
Showing Greystones on front, Bray on rear.
No PA, displays or maps working
8611/12/8114

17:50 Pearse Dundalk
External panels lit up and died after about 3 seconds
29x20/07

17:25 Howth Bray
Usual silence when the time came to say Sydney Parade

17:40 Bray Malahide
Showing out of service as destination on the rear coach

[Mark Gleeson]

7:18 Drogheda Bray
Showing Mallow as destination on front and nothing on rear and Greystones elsewhere

8:05 Greystones Bray
No PA, only one display working in lead coach at outer end
All we got was the seats are not for feet/no smoking message
8604/03+

17:25 Howth Bray
Usual silence when the time came to say Sydney Parade

[Mark Gleeson]

7:18 Drogheda Bray
Showing Mallow as destination on front and nothing on rear and Arklow elsewhere

8:05 Greystones Bray
No PA, no displays working
8604/03+

17:25 Howth Bray
Usual silence when the time came to say Sydney Parade

[Thomas J Stamp]

Ok, I bet it says Cork on it.

Who else wants to have a go?

[submarine]

It might interest all that none of the railcars in the Limerick area have any destination indicators at all, at all

[Mark Gleeson]

We know this, those railcars never had destinations shown when in Dublin either

In response to a written query I'm told electronic displays are on order to rectify this, the first batch where due February

[Mark Gleeson]

7:18 Drogheda Bray
Clearly wasn't showing Bray for what is now the 7th day in a row.
It was very confused today

12:30 Connolly Tallaght Luas
Showing Out of Service but most definitely in service
Was informing people to change for Crumlin Hospital and the next stop on the LED panel


18:35 Heuston Thurles
Garbled PA just as the doors closed, at each stop thereafter the PA chimed but nothing was said because the member of staff didn't wait for the chime to sound he just starting talking instantly

[ACustomer]

What is it with the 07.18 Drogheda-Bray? Does it appear daily here not because it's expectional but because it happens to be the train you take every day? Is there some bolshy driver rostered for it; or is it the same rolling stock which is faulty?

Maybe you should only post about the 0718 when all systems actually work: that would be news!

[Mark Gleeson]

Every morning waiting to go into town it passes by in the opposite direction

The following destinations where shown today (in alphabetic order)
Blank, Drogheda, Drogheda, Limerick Junction and Mallow

[Mark Gleeson]

14:50 Greystones Howth
No PA, no displays working
8608/7+

[James Shields]

17:31 Connolly to Drogheda (originating in Bray)

Displays and announcements working, but between Laytown and Drogheda, the internal display read something like:

.mroftalp eht dna niart eht neewteb pag eht dnim esaelp niart eht gnivael sregnessaP .pots lanif eht si sihT .adehgorD si noitats txen ehT

I kid you not - the whole message was backwards.

[ACustomer]

God, how did you manage to type that?!

[Mark Gleeson]

Rhigt ttahs a sanrgte one, the haumn mnid can hdalne jblmeud up ltetres but bwrdackas is a ltilte far

Still with me good

And the translation is

The next station is Drogheda. This is the last stop. Passengers leaving the train please mind the gap between the train and the platform.

I'm sure that should be

The next station is Drogheda. This is the last stop. Passengers leaving the train at Drogheda please mind the gap between the train and the platform.

I programed LCD character displays enos ago and you simply can't have that kind of error, computers read forward they don't read backwards

[James Shields]

Rhigt ttahs a sanrgte one, the haumn mnid can hdalne jblmeud up ltetres but bwrdackas is a ltilte far

Still with me good

And the translation is

The next station is Drogheda. This is the last stop. Passengers leaving the train please mind the gap between the train and the platform.

I'm sure that should be

The next station is Drogheda. This is the last stop. Passengers leaving the train at Drogheda please mind the gap between the train and the platform.

I programed LCD character displays enos ago and you simply can't have that kind of error, computers read forward they don't read backwards


I haven't done much with LCDs, but I agree it's very strange. Computers don't generally make that sort of error. And it only did it for one stop (that I noticed). The message I quoted was from memory, so it may not be exact. I think there was something about making sure you take your belongings with you in there too. The message seemed perfect except reversed, and not very readable.

Oh, and in place of the Irish translation was simply "06".

[Mark Gleeson]

17:15 Bray Malahide
Rear coach 8404 not showing a destination

17:25 Howth Bray
Lead coach 8317 no maps

17:40 Bray Malahide
Rear coach showing Howth as destination

[Mark Gleeson]

7:57 Maynooth Bray
No external side displays working

17:25 Howth Bray
Usual silence for Sydney Parade

22:22 Pearse Dundalk
No external side displays

22:30 Pearse Maynooth
External displays switched on then died 2 seconds later

[Mark Gleeson]

17:25 Howth Bray
Usual silence for Sydney Parade

22:30 Pearse Maynooth
No external side displays

22:05 Malahide Bray
Rear destination read Malahide

[markpb]

15.05 north ex Connolly had no internal displays or audio announcements.

8606

[Mark Gleeson]

15:30 Greystones Malahide
Shwoing Howth as the destination on rear

[Mark Gleeson]

8:05 Greystones Howth
Showing out of service on the rear coach

17:25 Howth Bray
Tá an treain seo ag dul o thuaidh go dtí Bré, oh dear the ghost of northbound to Bray has returned
Wrong spelling of Sydney Parade
8622
I have it in writing that IE had eliminated these bugs
On the upside Sydney Parade was announced

[James Shields]

07:56 Drogheda-Brey
No internal displays
No automated announcements
Driver made announcements for some stops

[Mark Gleeson]

7:17 Drogheda Bray
In a break from practice IE sent a 8 car 29000 on the 7:17 Drogheda Bray including brand new 29x29, of course that was great but the destination display was showing Pearse as it left Blackrock

8:05 Greystones Howth
Lead coach 8122 had none of its compliment of maps, it should have 8
Rear destination display too dirty to read

20:37 Connolly Bray (TID E264)
Tá an treain seo ag dul o thuaidh go dtí Bré, oh dear the ghost of northbound to Bray has returned
Wrong spelling of Sydney Parade
8636

[Mark Gleeson]

15:05 Howth Bray
8404/8204/8601/8602
No maps, no displays, pa working, kept insisting cctv fitted when its not

15:30 Greystones Howth
Rear coach showing Greystones as destination, no electronic maps either

16:40 Bray Malahide
8602/8601/8204/8404
No maps, only one display in front coach working, pa working, kept insisting cctv fitted when its not

[Mark Gleeson]

17:25 Howth Bray
Tá an treain seo ag dul o thuaidh go dtÃ* Bré, oh dear the ghost of northbound to Bray has returned
Wrong spelling of Sydney Parade

17:25
Bray Howth
Showing Bray as destination on rear coach

17:40
Bray Malahide
Showing Howth as destination on rear coach

[Mark Gleeson]

17:25 Howth Bray
Tá an treain seo ag dul o thuaidh go dtÃ* Bré, oh dear the ghost of northbound to Bray has returned
Wrong spelling of Sydney Parade
8632

17:15
Bray Malahide
Showing Bray as destination on front coach

17:45
Bray Howth
No destination on rear coach

[Mark Gleeson]

16:15 Bray Malahide
Showing Howth as destination on rear coach (8640)

16:25 Howth Greystones
No destination on front coach (8401)
No displays working in front coach
CCTV pa but no CCTV fitted

16:23 Greystones Howth
Showing Greystones as destination on rear coach

17:25 Howth Bray
Tá an treain seo ag dul o thuaidh go dtÃ* Bré, oh dear the ghost ofnorthbound to Bray has returned
Wrong spelling of Sydney Parade

[James Shields]

22:20 Pearse-Dundalk
Internal displays and PA worked as far as Skerries, then nothing.

[Mark Gleeson]

15:30 Greystones Malahide

Destination on rear coach (8319) read Howth

[Mark Gleeson]

8:05 Gresystones Howth
No PA, no displays

[Colm Donoghue]

19:15 Pearse Drogeheda
Arriving into Portmarnock. pis said then next station is Connolly

[Mark Gleeson]

17:15 Bray Malahide
Rear coach 8614 showing "Out of Service" as destination

17:50 Pearse Dundalk
Usual external PIS display failure

17:25 Howth Bray
No internal displays working 8624 but maps and PA correct

[Mark Gleeson]

17:25 Howth Bray
No internal displays working 8624 but maps and PA correct

17:25 Bray Howth
Showing "Bray" as destination on rear coach

[philip]

16.10 Connolly-Maynooth

No internal displays

No audible announcements

Car 2816

Pathetic as usual.

[Mark Gleeson]

16:39 Bray Malahhide
Showing Bray as adestination on front coach

16:20 Bray Howth
Not showing destination on rear 8401

17:13 Pearse Dundalk
Usual external PIS display failure

16:40 Howth Bray
Tá an treain seo ag dul o thuaidh go dtí Bré, oh dear the ghost ofnorthbound to Bray has returned
Wrong spelling of Sydney Parade

17:45 Bray Howth (E950)
Everything working fine until Sydney Parade where the internal display started to show everything perfectly backwards

22:55 Malahide Bray
8405/8205/8604/8603
Despite going southbound to out of service I did get home
Rear destination read Howth
118

[Mark Gleeson]

17:25 Howth Bray (E250)
Tá an treain seo ag dul o thuaidh go dtí Bré, oh dear the ghost of northbound to Bray has returned
Wrong spelling of Sydney Parade

17:25 Bray Howth (E949)
Showing Bray as destination on front coach

[Mark Gleeson]

14:45 Malahide Bray (E236)
8405/8205/8604/8603
Rear destination showing Malahide
No internal lights working

15:30 Malahide Greystones (E111)
8401/8201/8607/8608
No PIS, PA or displays
No destination shown on front

(I've started to note the train id's as well just to annoy Irish Rail)

[Mark Gleeson]

17:25 Howth Bray (E250)
Northbound to Bray in Irish
Wrong spelling of Sydney Parade

[Mark Gleeson]

8:05 Greystones Howth (E913)
No displays or maps in front coach 8602
Proclaimed CCTV fitted when none is fitted

8:08 Malahide Dun Laoghaire (E400)
Showing Out of Service as destination on rear coach

[Mark Gleeson]

8:08 Malahide Dun Laoghaire (E400)
Not showing a destination on rear coach

[Mark Gleeson]

17:25 Howth Bray (E250)
No PIS, PA or maps

[Colm Donoghue]

6:45 gorey dublin pis not working.

1835 Connolly Rosslare crossing the Avonmore viaduct before Rathdrum, anounced the next stop is Arklow

[Mark Gleeson]

Did I read that right a 2800 set actually had its PIS working in some format ?

[Colm Donoghue]

nope, 29k set to rosslare last night. 2800 st back this morning.
29k working, 2800 not working at all.

[d8boy]

22:20 Howth to Greystones. Joined coach 8523 at Killester 2 minutes late at 22:39 and travelled to Connolly. Front-of-train destination was correct but PIB said "next station Sutton" and electronic maps also stuck between Howth and Sutton. No improvement after Clontarf Road. No announcements.

[Colm Donoghue]

22:25 dart tara to howth had Bray as destination.
Was at the end of the platform, so told driver.
"Ah yeah, thing's broke"

[d8boy]

May 20th: 1530 Malahide to Greystones. No destination displayed at front of train. Coach 8607's PIB displayed "Destination Malahide... next station Malahide". Announcements were correct.

[philip]

Everything worked until Coolmine when it all died. Then it all sprang back into life at Broombridge :confused: (well sort of, it started doing that weird 06 8 scrolling business, does anyone know what that's all about?)

[Mark Gleeson]

8:05 Greystones Howth
PIS on but stuck on next station Shankill, no PA
Rear coach not showing a destination

8:08 Malahide Dún Laoghaire (E400)
No destination shown on rear

17:25 Howth Bray (E250)
No working displays in front coach 8624

17:40 Bray Malahide
No working displays inside or out, no map
Showing Bray as destination on rear coach

[Mark Gleeson]

8:05 Greystones Howth
PIS not working, no PA, no maps in coach 8602

17:25 Howth Bray (E250)
No working displays in front coach 8624

[Mark Gleeson]

8:05 Greystones Howth
PIS working, PA chopped off the start of some announcements. Also insisted that CCTV was fitted when its not
No maps in coach 8602

[Mark Gleeson]

8:05 Greystones Howth
PIS working, but stuck on next station Bray, No announcements.
Electronic map had one sole flashing light for Bray rest of panel dead
Coach 8611/8612+8114/8314

[Slowcoach]

17:10 to Athlone May 23rd. Delayed Tuesday by almost 30mins, announcements not audible at that part of station. There was an old couple ahead of me, queuing, the lady had back problems no customer service staff or anything no information being circled about. One train was waiting and then removed from the platform without any passengers on board incidentially it looked new, an old model was brought in. At this stage the old women was leaning against a wall holding her back visibly in agony. I offered to get them help but having queued so long they thought they'd be left without a seat. By the time customer service came down to tell us something, the gates opened and they said nothing. When I got on the carriage the lady was weeping on her husbands shoulder. Not only should information be communicated better, people with special needs should be guaranteed a seat and told where to assemble to get it. I'm sure this all wasn't intentional but its so badly communicated nobody knows what to do.

[farside]

Destination display on front of train showing "Arklow".

[Mark Gleeson]

17:15 Bray Malahide
Showing Out of Service on the rear coach

17:25 Bray Howth
No destination on rear

[Mark Gleeson]

20:30 Bray Howth
Showing Bray as destination on rear coach

[Mark Gleeson]

8:05 Greystones Howth
PIS working, but stuck on next station Bray, No announcements.
Electronic map had one sole flashing light for Bray rest of panel dead
Coach 8611/8612+8114/8314

17:40 Bray Malahide
No PIS, No PA, No Maps
Showing Out of Service front and rear
8613/14/15/16

[geraghtyg]

Pleasantly surprised with the onboard announcement on my northbound dart destined for Malahide on Tuesday evening. Left Connolly with an amber aspect shortly before 7pm before coming to a halt on the bridge over the canal. Within 30 seconds, the driver announced we would delayed by a couple of minutes. The driver said something along the lines of "We're going to be stopped here for a few minutes as we are just waiting for the Belfast express to pass by. It's due to leave Connolly at 7pm and once it clears through Clontarf Road, we'll be on our way". However, a Sligo Commuter 29000 passed by first as the Enterprise was running a few minutes late. An inbound from the Maynooth line also passed. What happened after the Sligo train passed was that we moved on to the next signal on the main northern line and as we were approaching the red aspect near Eastwall Bridge, the Enterprise passed us by on the southbound line, basically overtaking us. It was obviously just a very busy few mintes. The simple announcement made by the driver made the situation all the more bearable despite being delayed by almost 10 minutes - At least we weren't in the dark!!!!

[Mark Gleeson]

22:05 Malahide Bray (E270)
Showing Malahide as desintation on rear coach

22:20 Pearse Dundalk
Rear coach not displaying destination

[Mark Gleeson]

8:05 Greystones Howth (E913)
No PIS, No PA, No maps
Coach 8611/8612+8114/8314

[Red Alert]

LUAS seems to not always make the "Next Stop" announcement. Noticed it a lot recently on the green line. Station announcements work fine.

[Mark Gleeson]

17:25 Howth Bray (E250)
PIS system crashed around Lansdowne Rd, stayed off, no displays, pa etc as a result

20:35 Greystones Malahide
Showing Greystones as destination on rear coach

21:48 Bray Malahide
No destination on rear
Cab door left open
Not showing red tail lights

22:30 Pearse Maynooth
External display panels switched on then shut down after about 3 seconds
Unit 29x16

21:59 Bray Howth
Showing Bray as destination on rear coach

22:05 Malahide Bray
This train has CCTV, ah no it doesn't

[Mark Gleeson]

7:18 Drogheda Bray
Showing Connolly as destination on rear coach

7:59 Howth Bray
Showing Howth as destination on rear coach

[Mark Gleeson]

8:05 Greystones Howth
Showing Tara Street as destination on rear coach

[Colm Donoghue]

00:05 Dublin Dundalk 10Jun

No pis working

[Mark Gleeson]

8:05 Greystones Howth
No displays working in lead coach 8604
No destination shown on rear coach

17:25 Howth Bray
No displays, no maps no PA
Showing Howth as destination on rear coach
8613/14/15/16

21:48 Bray Malahide
Rear showing Bray
headlights left switched on on rear coach as well

22:30 Pearse Maynooth
Usual story with the external displays they come then go out

[Mark Gleeson]

8:05 Greystones Howth
Only one display working in lead coach 8604
PIS system very confused for a while it was next station Salthill when Blackrock was the next stop. PA worked fine, after Blackrock the display stopping displaying next station just this is northbound to Howth

21:58 Malahide Bray
Showing Malahide as desintation on rear coach

[Mark Gleeson]

8:05 Greystones Howth
Only one display working in lead coach 8604
PIS system very confused it scrolled changed here for Ferry Services the whole time. PA worked fine

11:15 Howth Greystones
Side displays showing Howth, next stop Clontraf Rd

17:50 Pearse Dundalk
Side displays not working

19:09 Bray Malahide
Howth last stop
No PA
Rear destination panel showing Howth

22:30 Pearse Maynooth
Side displays not working

21:58 Malahide Bray
No destination shown on front coach 8401
PIS stating next station Portmarnock
No PA

[Mark Gleeson]

8:05 Greystones Howth
Only one display working in lead coach 8604
PIS system very confused it scrolled changed here for Ferry Services until Sydney Parade where it changes to next station Sandymount for the rest of the trip. PA worked fine

7:59 Howth Bray
Showing Howth as destination on rear

7:57 Maynooth Bray
No side displays working, couldn't see destination front on rear either

17:25 Bray Howth
Showing Bray as rear destination
Someone left the headlights on on the rear coach

19:09 Bray Malahide
PIS working but insists the train has CCTV when it doesn't
Rear coach not showing any destination

[Mark Gleeson]

16:23 Greystones Howth
No destination shown on rear coach 8401

21:48 Bray Malahide
Rear coach showing Bray as destination 8301

22:30 Pearse Maynooth
Side PIS displays not working 29x11

22:05 Malahide Bray
Train insisted it had CCTV when it doesn't (8405/8205/8603/8604)
No destination shown on lead coach 8405

[Mark Gleeson]

17:25 Bray Howth (E949)
No destination shown on rear coach 8405

17:40 Bray Malahide
Showing Bray as destination on rear

[turnapin]

Is the PIS system suspended for all Sligo trains. I've noticed recently that we seem to get announcements on Longford terminating services, but no announcements when the service originates or terminates in Sligo.

[MrX]

Perhaps the PIS has realised that it's a commuter service :D

[craigybagel]

The voice is on strike till it gets paid more in recognition of its unexpected promotion :rolleyes:

[Colm Donoghue]

22:22 pearse dundalk
coming into malahide, robodude saya next station malahide. few seconds later says next station is Donabate.. trian pulls into malahide.

Coming into Donabate same craic, "next station is Rush and Lusk"

coming into R&L problem is gone.

[Mark Gleeson]

17:15 Bray Malahide
Showing out of service as destination on rear coach

17:40 Bray Malahide
No destination shown on rear coach

[turnapin]

25th June

19:00 Connolly Sligo

Internal display sometimes worked, other times showed 60 8
Announced Edgeworthstown as Longford.

[Mark Gleeson]

8:30 Greystones Howth
No PIS, PA, side display said next stop Bray
Map was stuck with no progress

8:50 Howth Bray
showing Malahide on rear and no destination on front

19:16 Malahide Bray
No PIS, PA, Maps or side displays

18:15 Bray Malahide
Showing Bray as destination on rear coach

18:40 Greystones Howth
No destination shown on rear

[Mark Gleeson]

16:05 Malahide Bray
No destination shown on front

15:20 Bray Howth
Showing Bray as destination on rear

[Mark Gleeson]

7:59 Howth Bray
Showing Howth as destination on rear coach

7:57 Maynooth Bray
Everything seemed in order but it was lacking a tail light again attention to detail, a train should never have the wrong destination on rear since the drivers are supposed to check the tail lights. It careless

17:15 Bray Malahide
Side display panels not working
Showing Bray on rear

17:15 Howth Greystones
Showing Howth on rear

[Mark Gleeson]

17:40 Bray Malahide
Showing Bray on rear

[Mark Gleeson]

8:05 Greystones Howth
PA stated CCTV on board when none present
LED display at inner end of coach 8608 not working
No destination shown on rear coach

17:15 Howth Greystones
Showing Howth on rear

17:40 Bray Malahide
Showing Out Of Service on rear

22:30 Pearse Maynooth
No side displays working

22:40 Sandymount Howth (E340)
Showing out of service all around, including the interior displays which simply flashed Out of Service

[markpb]

14.06 Connolly to Howth. Internal display (8612) insisted it was going to Bray and for the entire journey thought the next stop was Sutton. Rear destination said Bray as well but it could have been changed before I got out of the station.

Also, at Connolly the clocks on the platform displays suddenly went into fast forward and shot from 14.03 or 14.15 in about 2 minutes before jumping back to 14.04 and going back to normal. Very odd :D

[Mark Gleeson]

I was on that one as well

Inside it was destination Howth, next Bray, outside it was destination Bray, next Sutton. Back was Bray

And we was going to Malahide

[Mark Gleeson]

7:57 Maynooth Bray
External PIS not working

17:50 Pearse Dundalk
External PIS not working

17:25 Howth Bray
Map stuck in Portmarnock, PIS displaying next stop Portmarnock

17:40 Bray Malahide
Bray shown as destination on rear

23:05 Howth Greystones
No destination shown on front
PIS was going to Bray
CCTV notice on a non CCTV coach 8401

[Mark Gleeson]

7:57 Maynooth Bray
External PIS not working

7:16 Dundalk Bray
Showing Connolly as destination
External PIS not working

17:15 Bray Malahide
Maps stuck in Shankill, PIS next station Shankill

17:25 Howth Bray
Map stuck in Sutton, PIS dead
Howth as destination on rear coach

17:25 Bray Howth
No destination on rear

[Mark Gleeson]

8:05 Greystones Howth
No destination on lead coach
leading end PIS display not working
No maps
CCTV notice on a non CCTV coach 8203

20:30 Bray Howth
Neither PIS display working in lead coach 8602
CCTV notice on a non CCTV coach 8602

[Mark Gleeson]

17:25 Howth Bray (E250)
Showing Howth as destination on front

17:40 Bray Malahide
Showing Bray as destination on rear

17:45 Bray Howth
No destination shown on rear

19:09 Bray Malahide
No PA, PIS scrolled destination Malahide next station blank (8608)

22:05 Malahide Bray
No destination shown on front (8405)
Showing Malahide as destination on rear
No PIS, No PA

22:30 Pearse Maynooth
External PIS system failed 29x26

21:48 Bray Malahide
Showing Bray as destination on rear

[Mark Gleeson]

8:08 Malahide Dun Laoghaire
Showing Malahide as destination on rear

17:15 Howth Greystones
Howth shown as destination on rear

[Mark Gleeson]

7:57 Howth Bray
Showing Howth as destination on front

8:08 Malahide Dun Laoghaire
Showing Malahide as destination on rear
No PIS, No Maps, No side displays

[Mark Gleeson]

7:57 Howth Bray
Showing Howth as destination on rear

8:05 Greystones Howth
CCTV PA where no CCTV fitted
PIS display a t front of coach 8203 not working

[eugene]

Was on a Maynooth train that leaves from Connolly round 6pm, driver made correct announcement that the train would stop at all stations to Maynooth but the electronic voice said after leaving Drumcrondra that the next station that the train would stop at was Castleknock (so did the electronic display).

Got a scare as I get off at Broombridge, the train stopped there anyway

[Mark Gleeson]

7:57 Howth Bray
PIS not working
Howth displayed as destination on rear

8:08 Malahide Dun Laoghaire
Destination blind broken on rear coach

[Mark Gleeson]

After a brief holiday I'm back

8:05 Greystones Howth
No maps in coach 8203
Cab end PIS display not working
Announced presence of CCTV where none is present

17:15 Bray Malahide
Showing Out of Service as destination on rear

17:25 Bray Howth
No destination shown on rear

17:40 Bray Malahide
Showing no destination on rear

[Mark Gleeson]

17:25 Bray Howth
Showing Greystones destination on rear

17:40 Bray Malahide
Showing Bray destination on rear

18:55 Malahide Bray
Showing Malahide destination on rear

[Mark Gleeson]

8:05 Greystones Howth
PIS system switched off, no maps, no pa

8:08 Malahide Bray
Not showing a destination on rear coach, destination blind broken

[Dubpete1]

1455 Bray - Malahide. Displaying "Howth" on the front (the 1441 had departed with "Malahide" on the front) and the PIS read "Destination: Malahide Next Stop: Bray" all the way into town. Fantastic.

Pete

[Colm Donoghue]

yesterday 14Aug on the 17:50 Pearse Dundalk

got on car 29104, there was no aircon working and it was hot, only 7 lights in the entire car worked/were lit; no pis display working,
robodude announced between Kilbarrack and HJ&D that "the next station is Malahide."
coming into Malahide - "The next station is Donabate"
coming into Donabate - "The next station is Rush & Lusk"
coming into R&L - fixed "The next station is Rush & Lusk."

[Mark Gleeson]

7:57 Maynooth Bray
PIS not working on rear 4 coaches, no destination shown on rear

7:59 Howth Bray
PIS not working on rear 4 coaches, Howth shown as destination on rear

17:25 Howth Bray (8622)
PA volume so low as to be inaudible

[Mark Gleeson]

17:25 Howth Bray (8622)
Map showed train starting from Connolly
PA volume so low as to be inaudible during automated announcements, manual pa volume good

19:07 Bray Malahide
PA worked but the displays didn't one was blank other was displaying a block of red

22:55 Howth Bray
No PA, No PIS, No maps

[KennyG]

1750 Pearse -- Dundalk

PIS got confused near Drogheda and started claiming that it was approaching Dundalk. Strangely, the Irish version stayed right and Robodude didn't announce the wrong station.

[Mark Gleeson]

17:25 Howth Bray (8601)
PIS working but no displays in front coach working
PA volume exteremly low
Announced CCTV where no CCTV is provided

[Mark Gleeson]

16:50 Howth Bray
Showing Howth as destination on rear coach

[Oisin88]

Diesel Commuter passing through Tara Street at 6:50pm in a Southbound direction with passengers on board and "Connolly Station" on the from and back.

[MV_001]

Friday August 18th:

15:11 southbound DART from Tara Street had no announcements & the LED display said "Destination Malahide" & "Next Stop: Malahide" all the way from Tara Street to Glenageary.

[Mark Gleeson]

19:35 Howth Bray
Showing Howth as destination on rear coach

19:50 Greystones Malahide
Showing Greystones as destination on rear coach

20:04 Howth Bray
Showing Howth as destination on rear coach

21:05 Howth Bray
No PIS, No PA, No Maps

21:30 Pearse Dundalk
External PIS displays played the usual switch on they stay off

[MrX]

The announcments on this MK3 operated service were unusually good. They were made by a lady with an English accent who spoke slowly, clearly and understandably. She provided even provided information about bus connections, car park locations, taxi rank locations etc when we arrived at Heuston.

The announcements from the dining car on the other hand were not great. The guy kept blowing into the microphone and the there was a terrible buzzing noise over the speech like something was short circuiting / grounding in the mic itself.

Certain IE staff seem to feel that they need to blow into or tap the mic everytime they use it. It sound absolutely aweful.

[Mark Gleeson]

7:59 Howth Bray
Showing Howth as destination on rear coach

7:57 Maynooth Bray
Side destination panels not working

[Oisin88]

Today's train stopped at Geashill (about half way between Tullamore and Portarlington) to let the forrestry train by.

Over the PA there was an announcement for Portarlington. He then must have realised his mistake, and announced "We are now approaching Portarlington, in about 10 minutes." Then he said it again a little while later.

Bizarre. Could he have been having a little snooze and did he wake up when the train started stopping? It was a "slam door" drain so I wonder did anyone hop out on the bit of old platform thinking that Portarlington was getting a bit run down.

[James Shields]

08:20 Drogheda-Connolly Enterprise

Coming into Connoly, the automatic announcement said, "We will shortly be arriving in Dundalk..."

Unusually, there was no manual announcement to correct it. Usually the train manager will make an announcement telling passengers about connections to Heuston and times ofn return trains to Belfast.

[Mark Gleeson]

17:25 Howth Bray (8612)
No PIS, No PA, No Maps
Rear destination showing Howth (plus one dead tail light)

21:48 Bray Malahide (8631/32 + 8122)
Rear destination showing Bray (plus one dead tail light 8322)

[Mark Gleeson]

7:59 Howth Bray
Showing Howth as destination on rear coach

[Mark Gleeson]

8:05 Greystones Bray
PA working but no displays working in front coach
Unit running the outdated chime software version

12:16 Howth Greystones
Showing Howth as destination on rear coach

12:25 Howth Bray
Showing Howth as destination on rear coach

16:20 Bray Howth
Showing Bray as destination on rear coach (8405)

17:15 Bray Malahide
Showing Bray as destination on rear coach (8632)

22:22 Pearse Dundalk
External side destination displays not working on rear 4 coaches

22:30 Pearse Maynooth
External side destination displays not working

[Mark Gleeson]

17:15 Howth Greystones
Showing Howth as destination on rear

17:50 Pearse Dundalk
Side destination displays not working

17:25 Howth Bray
Showing Howth as destination on rear

17:45 Bray Howth
No destination shown on rear

19:09 Bray Malahide
Showing Howth as destination on rear (8314)
PA notice re CCTV on a train without CCTV

22:05 Malahide Bray
Showing Malahide as destination on rear
PA notice re CCTV on a train without CCTV
No PIS displays working in front coach 8405

22:22 Pearse Dundalk
External side destination displays not working
No destination shown on rear

22:30 Pearse Maynooth
External side destination displays not working

[Colm Donoghue]

25Aug06

at Grange road, coming into HJ&D on the 6:35 from Dundalk
robodude says "The next station is Connolly"

[Mark Gleeson]

7:57 Maynooth Bray
Side destination panels not working

17:25 Howth Bray
Rear destination showing Howth
No PA, No Maps and No PIS

19:06 Bray Malahide
Rear destination showing Bray

[Mark Hennessy]

17.55 Maynooth - Pearse ( goes on to Rosslare )

Every day there is no internal announcements or displays.
First announcement is at Connolly when it becomes the train to Rosslare.
Its an older 2800 train if that makes any difference but there does seem
to be an led type display in each carriage :confused:

[Mark Gleeson]

The evening train to Gorey actually had Gorey front and back tonight and working PIS, it was a 29000. Admittedly we did bug IE about having the 29000 set up for all routes last year

[Oisin88]

Met some yanks from Oregon who think we have a great bus and rail service here. Trouble was they were relying on looking out the window in the dark to work out where Dun Laoghaire was. No voice telling them that "this is a... southbound service to... Bray, next station... seapoint" and the electronic display in the carriage was also not working.

[Mark Gleeson]

8:05 Greystones Howth
Inner end display on 8604 not working, other display had this train is for Bray on a constant loop
PA was correct strangely enough

[Mark Gleeson]

8:10 Bray Howth
Rear displayed Bray as destination (8405)

8:05 Greystones Howth
PIS and PA insisted on the presence of CCTV
Rear destination display (8606) was stuck between stations

19:16 Malahide Bray
No maps working in the front 4 coaches
Showing Malahide as the destination on the rear coach

[michael klyne]

Date - Monday 4 September 2006
Time - approx 19:00
Train service - 17:23 Railcar Connolly to Gorey
Where - Just as train pulled into Arklow
What - Computer announced that next stop wil be Gorey.
Action - Ticket collector immediately corrected announcement.

Train late by 7 minutes.

Thank goodness for the excellent customer care given by Brendan and Pat, the ticket collectors.

[Mark Gleeson]

Its only the third time I'm aware a 29000 has done the Gorey run, I'm willing to cut it a little slack. We did annoy Irish Rail to ensure the software was set up for all routes including Rosslare and it was delivered, at least it had destination correct which is better than the normal state of affairs. It got lost at Rathdrum last time so its doing better. It doing all this without GPS purely by distance travelled

When the PA is made is buried knee deep in a complex legal document which contradicts itself

The pa when the doors open should state this train is for x calling at, when it leaves the station it should state the next station and about 40 seconds from the next station it should state the next station again as well as the mind the gap/ticket check warning if applicable

[Mark Hennessy]

7-9-06

18:20 Maynooth Connolly

No internal displays or automated annoucements or any announcements.

[Mark Gleeson]

17:25 Howth Bray
No PIS, No Maps, No PA
Showing Howth as destination on rear

17:50 Pearse Dundalk
External PIS displays not working