Public Transport conferences

[Brian Condron]

Just got an email about these 1 day conferences in London, some people here might be interested.

http://www.landorconferences.co.uk/conferences.asp

18 Jan 2007 Customer Service Excellence in Public Transport (http://www.landorconferences.co.uk/conference_files/co210.pdf)
Meeting the challenges of rising passenger expectations

01 Feb 2007 Getting to the Station (http://www.landorconferences.co.uk/conference_files/co215.pdf)
A crucial part of the railway journey

08 Feb 2007 Concessionary Fares (http://www.landorconferences.co.uk/conference_files/co217.pdf)
Making concessionary fares schemes a success

15 Feb 2007 Regional Rail 2007 (http://www.landorconferences.co.uk/conference_files/co212.pdf)

[ACustomer]

Well someone in IE ought to be at the first one. They might learn a lot!

[2Funki4Wheelz]

Line from the Customer Service brochure above (which looks extremely relevant to IE):
...how staff can be persuaded to sign up to the customer service mission

Persuaded?? When did staff in companies stop doing what they're told and have to be persuaded?

[alek smart]

Feb 8th............................."Concessionary Fares"

Can`t see many from the Republick attendin dat.......wat wid us havin de oul Free Transport n all dah......:eek:
God bless de Butter Voucher !!