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Hoff1
06-10-2017, 18:02
I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?

Mark Gleeson
06-10-2017, 22:02
In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible

Jamie2k9
06-10-2017, 22:39
In such circumstances you have a reasonable claim that the seat you booked was not available and no alternative was possible

Well saying the doors were blocked isn't good enough for a refund, the seat may well of been available.

If I was IE would be looking into the claim and not taking the easy way out and just giving the refund.

I booked a seat online, but I wasnt able to get to it as the corridors were blocked with people . Am I entitled to a refund?

Did you not tray to pass them?