Charging to Top up a Leap card

[grainne whale]

I've just tried (literally) to top up my Leap Card at Spar in Parliament Street I was asked for an extra 50c to top it up. I thought it was illegal to put a charge on topping up a Leap Card - yet these shysters are still charging for it.

[Mark Gleeson]

Go somewhere else... Seriously they will learn quickly when business goes elsewhere

The location has been troublesome for sometime. It has been reported

[grainne whale]

Go somewhere else... Seriously they will learn quickly when business goes elsewhere

The location has been troublesome for sometime. It has been reported
Yep I said that to them (that they had been reported) - I intend to report them to NTA and Consumer Affairs also.

[Jamie2k9]

Do retailers get a fee annually or how do they benefit. Is it just increased business for the benefit?

A 50c fee is very steep even if it was legal.

[Mark Gleeson]

There is a commission paid

[Thomas Ralph]

I've just tried (literally) to top up my Leap Card at Spar in Parliament Street I was asked for an extra 50c to top it up. I thought it was illegal to put a charge on topping up a Leap Card - yet these shysters are still charging for it.

There is no law against it. It is a free country; they are free to charge whatever they like for the service and you are free whether or not to pay or to use a different outlet.

[James Howard]

You can avoid having to pay extra to top up by doing it on-line, setting up auto top-up or using a luas machine. As a matter of principle, personally I wouldn't pay a premium for phone credit or a leap card top-up, but it is obvious that it costs more to provide the service if it requires a human to process the transaction.

By using an automated service, you are cutting the transaction costs for leap, and you receive a benefit in the form of the lack of a transaction fee.

What would be helpful for occasional users would be the option to set a 5 euro auto top-up threshold. I go through spates of using my card every few months as mostly I travel on my rail only pass. I would rather not have 10 euro sitting unused on the card for months. As I only use the card around Dublin, a 5 euro reserve is plenty for my purposes.

[grainne whale]

There is no law against it. It is a free country; they are free to charge whatever they like for the service and you are free whether or not to pay or to use a different outlet. I've topped up at Easons in Hueston and Centra in Celbridge, neither of these charge extra for a top up.

[comcor]

None of the shops in Cork are charging commission for top-up, but one is refusing to load taxsaver bus passes.

[dowlingm]

There is no law against it. It is a free country; they are free to charge whatever they like for the service and you are free whether or not to pay or to use a different outlet.They may not be prosecutable but if they are in breach of their sales agreement they are fair game for complaints to Leap/NTA, surely.