[10/12/2012]-30-60 minute Delays to Waterford Services

[Jamie2k9]

Due to a Signal fault at Cherryville (frozen poinit?) at Cherryville Junction all Waterford services up to 60 minutes. Will ease 06.00, 06.25 and 07.20 all back moving.

Most other services in/out of Heuston delayed 20-30 minutes.

[Jamie2k9]

Ongoing delays of 30-45 minutes on all Waterford services. Others also affected.

[Jamie2k9]

http://www.irishrail.ie/cat_news.jsp?i=4741&p=116&n=237

Delays of 30 to 60 minutes to services through Kildare.

10 December 2012
Delays of 30 to 60 minutes to services through Kildare due to a mechanical fault on a freight train at Kildare.

13.10hrs Heuston to Waterford service will now operate as a bus transfer from Kildare to Waterford.

Iarnród Éireann apologises for any inconvenience caused.

16.50 return also a Bus. Some Kildare services operating to/from Newbridge only. 11.35, 13.35 and 12.45, 14.45 return services.

[Jamie2k9]

Delays up to 60 minutes to services through Kildare.


10 December 2012

Update: 15.55hrs

Mechanical fault on freight train has now been rectified. Service delays through Kildare remain up to 60mins but these are expected to ease.

13.10hrs Heuston to Waterford service is operating as a bus transfer from Kildare to Waterford.

Iarnród Éireann apologises for any inconvenience caused.


Some services are 70 minutes late

Expect most trains this evening to be delayed as all trains that operate LTC-Heuston for the evening services are also affected.

Only justification I can see for these delays is that 2 lines were blocked at Kildare so it must of being the loco when going around failed, otherwise there should not be such long delays.

[Jamie2k9]

http://www.irishrail.ie/cat_news.jsp?i=4741&p=116&n=237

Delays up to 60 minutes to services through Kildare.

10 December 2012

Update: 16.40hrs

Mechanical fault on freight train has now been rectified. Service delays through Kildare remain up to 60mins but these are expected to ease.

13.10hrs Heuston to Waterford service is operating as a bus transfer from Kildare to Waterford.

16.50 Waterford/Heuston will operate as a bus transfer to Kilkenny & train onwards to Heuston.

Iarnród Éireann apologises for any inconvenience caused.


Inbound services are down to 5-15 minute delays, outbound returning to normal but longer delays remain. 16.00 to Cork worst affected with a 40 minute delay.

[Thomas J Stamp]

there were some fun and games regarding the 16.30 to galway in heuston yesterday, crowds heading down to p6 when they heard that the train arriving was the galway train, only to be told to go to p3. this was dispite the train in p6 having galway on it, and it was only in three mins late.

it was, to be fair, only half IR's fault as the crowd didnt wait until the platform was announced, but one body telling them to wait would have helped.

[Jamie2k9]

there were some fun and games regarding the 16.30 to galway in heuston yesterday, crowds heading down to p6 when they heard that the train arriving was the galway train, only to be told to go to p3. this was dispite the train in p6 having galway on it, and it was only in three mins late.

it was, to be fair, only half IR's fault as the crowd didnt wait until the platform was announced, but one body telling them to wait would have helped.

There was no fault to IR at all as they didn't instruct passengers to go to platform 6. It was passengers who think they know it all that decided to go of there own accord. Remenber the 13.05 from Galway is mainly a 3 car set and the 16.30 is a 6 set.

What is IR fault is how it took around 3h30m to move a failed train, what kind of procedure do this have in place. I see no reason why a loco could not of being sent from Heuston and the train taken back to sidings of Nass or two send one to contuine on the service and take the failed once back into the sidings of Kildare of back to Dublin. It should take 2h top but of course IE can't have simple procedures in place to deal with it.

[James Howard]

All it takes for everyone to change platform is for one or two people to do so. Then everyone follows them because they don't want to be the last one left standing all the way to Galway. Part of managing a railway involves managing the crowds so if the crowd moves, it reflects a failure of Irish Rail.

We had a similar incident on the Sligo line in July where it took them about 90 minutes to move a failed track maintenance machine and then hauled it back towards Dublin rather than parking it in sidings at Enfield.

The management of train failures which are not infrequent is absolutely appalling and seems to be getting worse. It seems to take them ages to get the failed train moved and they make no effort to help passengers when it does happen. On another incident at Enfield last summer, we were left waiting for about 90 minutes for a bus while several Bus Eireann buses went through Enfield. There was no evidence of any staff being available to direct people and as there were no announcements on the PA, everyone got off the train thus rendering it impossible for the driver to communicate via the PA.

http://railusers.ie/forum/showthread.php?t=13621

[Thomas J Stamp]

There was no fault to IR at all as they didn't instruct passengers to go to platform 6. It was passengers who think they know it all that decided to go of there own accord.

actually, you cant blame passengers when the automatic pa system is saying something and the station announcer cuts in and talks over it, and you can understand neither.

Given that all of the services on Monday were subject to dalays and changes, it is not enough to simply have people rely on the board or make guesses.

One man from IE standing in the general area could have prevented it, you know, insofar as it was plainly obvious what was occouring.

Anyway, they all then had to re-assemble on P3 where there was no train in, and in such numbers that they had to be told to try and stay behind the yellow line.

[James Howard]

Start with the assumption that the customer is always right and work out what needs to happen from there. But that would be a bit radical for Irish Rail

The point is that crowds behave differently to individuals and for an organisation that deals with moving crowds of people from point to point, understanding and managing crowds should be a core competency. Sadly, from experience this is not really the case.

[Jamie2k9]

Anyway, they all then had to re-assemble on P3 where there was no train in, and in such numbers that they had to be told to try and stay behind the yellow line.

Platform 3 is long enough to handle a train load of passengers behind the yellow line. IE have to announce the yellow line all the time weather its one or 100 passengers. Part of the problem here is passengers stupidity having to be on the edge of the platform and just about allow time for the doors to open before charging onto the train.

actually, you cant blame passengers when the automatic pa system is saying something and the station announcer cuts in and talks over it, and you can understand neither

If they could not understand then why did they all go to platform 6?

[Thomas J Stamp]

Platform 3 is long enough to handle a train load of passengers behind the yellow line. IE have to announce the yellow line all the time weather its one or 100 passengers. Part of the problem here is passengers stupidity having to be on the edge of the platform and just about allow time for the doors to open before charging onto the train.



If they could not understand then why did they all go to platform 6?

if only those darn pesky passengers werent there, sure the railway would work fine, eh?

they went to P6, because they heard a garbled messages from the automatic system saying the train approaching P6 was from Galway. As I said, there was a manual announcement at the same time which interfered with it.

Also, it is perhaps the case that this train is regularly run from 6, like many others at that time of the day (Tralee train is always from 3, the 1725 to limerick is always from 6 too) and since it was actually at 1630 this happend, they made the mistake out of habit.

Such an event is easily forseeable, and if not, it was certainly noticable. After all, unlike you, I was there and I saw it. So, by the way, did the two lads sitting in the middle of the ticket barriers, and they didnt do anything.

As for the length of P3, as I am sure you are aware, like on luas stops, people tend to congregate in the middle area of where they anticiapte the train to arrive. This was what was causing the staff announcment about the yellow lines.

Now you may ask yourself this, how come that was spotted on the CCTV for an announcement to be made, but the hundred or so heading off to P6 wasnt?

[Jamie2k9]

We will agree to disagree but I'm just saying that part of the blame must lie with passengers on this one. IE could of handled things better.

Also, it is perhaps the case that this train is regularly run from 6, like many others at that time of the day (Tralee train is always from 3, the 1725 to limerick is always from 6 too) and since it was actually at 1630 this happened, they made the mistake out of habit.

The 16.30 is always ran from 3. In fact it is one of the few evening services that never moves platforms other than Cork service.

As for the length of P3, as I am sure you are aware, like on luas stops, people tend to congregate in the middle area of where they anticipate the train to arrive. This was what was causing the staff announcement about the yellow lines.

Now you may ask yourself this, how come that was spotted on the CCTV for an announcement to be made, but the hundred or so heading off to P6 wasn't?

I am aware about Luas stops but people also want to get close enough to the edge as possible to get on. Are you telling me that IE have no rule in place to announce the yellow line message at all times for saftey reasons. If they don't I would be surprised.

CCTV not catching the passengers I would say if it did and a announcement was made it would of being hard to hear in that area of the station so they may of not bothered.

[Thomas J Stamp]

We will agree to disagree but I'm just saying that part of the blame must lie with passengers on this one. IE could of handled things better.



The 16.30 is always ran from 3. In fact it is one of the few evening services that never moves platforms other than Cork service.



I am aware about Luas stops but people also want to get close enough to the edge as possible to get on. Are you telling me that IE have no rule in place to announce the yellow line message at all times for saftey reasons. If they don't I would be surprised.

CCTV not catching the passengers I would say if it did and a announcement was made it would of being hard to hear in that area of the station so they may of not bothered.

nope, they never make that announcement in Heuston, maybe because it is not usual to have passengers waiting on a platform for a train to come in.

[Thomas J Stamp]

There was no fault to IR at all as they didn't instruct passengers to go to platform 6. It was passengers who think they know it all that decided to go of there own accord. .

We will agree to disagree but I'm just saying that part of the blame must lie with passengers on this one. IE could of handled things better.

thats the spirit.

[Kilocharlie]

nope, they never make that announcement in Heuston, maybe because it is not usual to have passengers waiting on a platform for a train to come in.

I've heard the 'stand behind the yellow line' announcement many times at Heuston if passengers are waiting on a platform for the train to arrive.

Normally they don't announce a platform until the train is ready but if the incoming train is late, they sometimes let passengers on the platform to speed up boarding and make the announcements. For example, the 1805 has arrived as late as 1802 and left on time since the passengers were waiting.

[Thomas J Stamp]

I've heard the 'stand behind the yellow line' announcement many times at Heuston if passengers are waiting on a platform for the train to arrive.

Normally they don't announce a platform until the train is ready but if the incoming train is late, they sometimes let passengers on the platform to speed up boarding and make the announcements. For example, the 1805 has arrived as late as 1802 and left on time since the passengers were waiting.

that must be a very very rare occasion, as firstly they do not announce which platform your train is at untill it is in and ready to depart. Until last week, since they brought in the new system with the ticket barriers, I have never seen people on a platform without a train being there first.

and hence, i have never heard the stand behind the yellow line announcment. the fact that it was a manual announcment, as opposed to being a computer generated one, says how rare they need to make it.

After all, they even have the apology for your train arriving late computerised now.

[Jamie2k9]

that must be a very very rare occasion, as firstly they do not announce which platform your train is at untill it is in and ready to depart. Until last week, since they brought in the new system with the ticket barriers, I have never seen people on a platform without a train being there first.

and hence, i have never heard the stand behind the yellow line announcement. the fact that it was a manual announcement, as opposed to being a computer generated one, says how rare they need to make it.

After all, they even have the apology for your train arriving late computerised now.

The point being made is that it does happen from time to time. Could be wrong but its most common with the 18.05 to Portlaose.

Around a month ago it happened to me because of a mechanical fault on a train they had to get a replacement set. They announced the yellow line message before the failed train left the station and then when the replacement was coming in.

[Thomas J Stamp]

I've heard the 'stand behind the yellow line' announcement many times at Heuston if passengers are waiting on a platform for the train to arrive.



The point being made is that it does happen from time to time. Could be wrong but its most common with the 18.05 to Portlaose.

so its either many times or from time to time? I'm still sticking with very rarely, and last monday was the first time i have ever heard it since the barriers came in. if it was a regular announcement, it would be heard every time i am in heuston.

[Kilocharlie]

so its either many times or from time to time? I'm still sticking with very rarely, and last monday was the first time i have ever heard it since the barriers came in. if it was a regular announcement, it would be heard every time i am in heuston.

Maybe 'from time to time' rather than 'many'. But it does happen and I've been on platforms where it did on several occasions. Announcements tend to be manual and often difficult to hear. Mostly affected the 18:05, soon to be terminated, which I tend to use frequently.

Doesn't happen as often these days since the 22K fleet was augmented with the new arrivals.

[Jamie2k9]

Glad we got that cleared up.

This morning I arrived in Cork while passing though the station staff made a manual announcement saying "Passengers are reminded to remain behind the yellow line at all times and mind the gap between the train and platform" This was said when there was no incoming train or one boarding at the time.